Receptionist/Switchboard

Engagement Type

Contract

Key Responsibilities:

• Maintain up-to-date

knowledge of agencies and departments within the building to assist staff
and visitors as needed.

• Stay informed about the

Department of Children and Families (DCF) daily meetings and designated
conference room usage.

• Create and manage a

centralized calendar for meetings and events.

• Maintain and regularly

update the agency phone directory and contact lists.

• Replace copier toner and

assist with basic troubleshooting as needed.

• Provide general support

to other departments with ad hoc administrative tasks.

• Answer telephone calls

to the Department of Children and Families (DCF) main switchboard number
in a timely, courteous, and professional fashion.

Preferred Qualities:

• A

naturally helpful and can-do attitude.

• Friendly,

professional demeanor and approachable personality.

• Consistently

well-presented and appropriately dressed for a professional environment.

• Proactive

and always prepared—ready to represent the department should high-profile
visitors (such as the Governor) arrive.

• Strong

sense of initiative and a willingness to assist wherever needed.

Required/Desired Skills

Skill Required/Desired Amount of Experience Multi Line Telephone experience Required 1.0 Years Strong interpersonal and Customer Service Required 1.0 Years High school diploma or equivalent. Required 1.0 Years Previous administrative or clerical experience preferred. Required 1.0 Years