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Receptions

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Onsite

Receptions

Cypress Creek Assisted Living

Receptions

Skills

Customer Support

1 month ago

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Important information


Contract type:

Permanent

Salary:

$37,440 – $41,600 / year

Location:

Severna Park, MD, USA

Work mode:

Onsite

Published on:

2 October 2026

What they need


Job Summary

We are seeking a dynamic and friendly Receptionist to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, handle incoming calls, and provide exceptional customer service to visitors and clients. Your organizational skills and professional demeanor will ensure smooth daily operations, creating a positive first impression for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise while supporting a vibrant team.

Responsibilities

  • Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
  • Answer multi-line phone systems with professionalism, directing calls efficiently and courteously
  • Manage front desk activities including scheduling appointments, maintaining visitor logs, and handling mail distribution
  • Perform clerical tasks such as filing, data entry, proofreading documents, and word processing using Microsoft Office tools
  • Assist with office management duties, including organizing supplies and maintaining a tidy reception area
  • Support administrative functions like calendar management, appointment setting, and basic client communication
  • Provide customer support by addressing inquiries accurately and escalating issues when necessary

Qualifications

  • Bilingual skills are highly preferred to effectively communicate with diverse clients and visitors
  • Proven office management or administrative experience in a professional environment
  • Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills
  • Excellent phone etiquette and experience answering multi-line phone systems with professionalism
  • Demonstrated clerical experience including filing, typing, proofreading, and document management
  • Exceptional organizational skills with the ability to prioritize tasks efficiently
  • Experience in customer service or front desk roles that require strong interpersonal skills and client communication
  • Personal assistant or calendar management experience is a plus
  • Ability to handle multiple responsibilities with time management skills in a fast-paced setting

Pay: $18.00 - $20.00 per hour

Work Location: In person

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