Reconciliation Specialist

Who you are

• Proficiency in reconciliations principles
• Knowledge in Payment Schemes (e.g., BACS, FP, Chaps, CICS, SEPA) and MT/ISO 20022 MX Payment messages
• Intermediate Excel / Google Sheets skills (min req level)
• Bonus: Familiarity with AI tools for process automation, data reconciliation and workflow optimisation
• Eagerness to learn new tools and systems while actively seeking ways to streamline processes
• Confidence in liaising across various departments when escalating issues and reaching out for solutions
• Ability to manage the workload and prioritise tasks
• Proficiency in applying strong analytical and investigative skills
• Aptitude for demonstrating high attention to detail
• Detail and process oriented and comfortable working with large volumes of data and numbers
• You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway

What the job involves

• We are now looking for a Reconciliation Specialist to join our team in the Treasury Operations, where you will play a critical role in ensuring the accuracy of the Bank’s cash and suspense accounts while safeguarding customer balances
• In this position, you will be responsible for actively managing and swiftly resolving transaction breaks to maintain financial integrity
• Beyond day-to-day operations, you will also drive continuous improvement by helping to streamline, automate, and strengthen our daily reconciliation processes
• This is a 12 month fixed term contract, running from November ‘26 - ‘27
• Performing daily reconciliations of cash and suspense accounts across domestic and international payment schemes
• Investigating, tracking, and resolving customer transaction breaks and ledger discrepancies in a timely manner
• Collaborating with Payments, Engineering, FinCrime, and Treasury Back Office teams to ensure correct payment posting and entry clearing
• Taking direct ownership of reconciliation issues, ensuring prompt escalation of outstanding items
• Coordinating and assisting internal bank teams with investigations and efficient incident resolution
• Actively seeking to improve processes, workflows and reconciliation automation
• Identifying and driving improvements in risk controls
• Maintaining existing and creating new procedural documentation

Benefits

• Time off: 25 days holiday, plus your birthday as an extra freebie. You can also opt out of bank holidays and take them when works for you!
• Health insurance: Private health insurance with Vitality Health, one of the UK's leading private medical insurers
• Pension scheme
• Paid volunteering leave: We encourage all our employees to give back. You can take up to 16 hours paid leave a year, specifically to help causes meaningful to you
• Gym & cycle to work schemes: We offer discounted gym memberships and cycle to work schemes through salary sacrifice
• Perkbox: For a wide range of retail, entertainment and leisure discounts (as well as cash back) at a huge variety of businesses