Record Management Supervisor

About the role

This role involves supervising the daily operations of the records/archive management and ensuring effective records management across the organization. You will develop and implement records retention schedules and policies in line with legal and regulatory requirements, oversee the classification, indexing, and storage of both physical and digital records, and manage the secure archiving and disposal of inactive records.

Key responsibilities

• Supervise the daily operations of the records/archive management
• Develop, implement, and maintain records retention schedules and policies in line with legal and regulatory requirements
• Ensure proper classification, indexing, and storage of both physical and digital records
• Oversee the secure archiving of inactive records and manage the disposal process for records that have reached the end of their retention period
• Coordinate with various departments (HR, Finance, Legal, Operations) to ensure consistent records management practices across the organization
• Conduct periodic audits to ensure compliance with records management policies and standards
• Manage and maintain records management systems/software (physical archive systems and/or digital EDMS)
• Train and supervise records/archive staff on proper procedures and compliance requirements
• Prepare reports related to records management status, audits, and compliance for management review
• Ensure confidentiality and security of sensitive company records and documents

About you

• Bachelor's degree in Library Science, Information Management, Business Administration, or related field
• Minimum 3 years of experience in records management, archiving, or a related administrative function, with at least 1 year in a supervisory role
• Strong understanding of records retention principles, information governance, and compliance requirements
• Familiarity with records management systems/software (physical and/or digital)
• Certification in Records Management (e.g., CRM - Certified Records Manager) is a plus
• Excellent organizational and time-management skills
• Strong leadership and team supervision abilities
• High attention to detail and accuracy
• Good communication skills, both written and verbal
• Proficient in Microsoft Office (Excel, Word) and document management software