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Record Suspension Program staff

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Onsite

Record Suspension Program staff

The John Howard Society of Grande Prairie

Record Suspension Program staff

6 days ago

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Important information


Contract type:

Permanent

Location:

Grande Prairie, AB, Canada

Work mode:

Onsite

Published on:

20 October 2026

What they need


The John Howard Society of Grande Prairie (JHSGP) is a community-based non-profit concerned with the causes and consequences of crime. Our organization began work in 1979 as a committee of local citizens interested in addressing crime in Grande Prairie and was formally incorporated in 1986.

The mission of The John Howard Society of Grande Prairie is:

Informed, collaborative, effective and humane responses to the causes and consequences of crime.

We believe that crime and its prevention is a community issue that requires community-based solutions.

The John Howard Society of Grande Prairie is currently recruiting for one full time staff for the Record Suspension Program. Staff will be responsible for improving access to the program throughout northwestern Alberta and delivering direct support services to individuals with criminal records looking to apply to the Parole Board of Canada for a record suspension (pardon).

The services are offered on location in Grande Prairie and through outreach to rural and remote communities and First Nations and Metis communities in northwestern Alberta, available to all and gender inclusive. Travel throughout northwestern Alberta is required in this position.

Record Suspension Program Goals:

  1. Increased access to Record Suspensions for marginalized and isolated populations

  2. Reduced financial or other barriers to Record Suspension applications for eligible applicants

  3. Increased public awareness of Record Suspension process and benefits to the community.

This position will connect and engage with community both locally and within our region, to create awareness of the program and to bring these services to communities where they are needed. You will follow a communication strategy and identify strategic partners in community.

Responsibilities:

Record Suspension Program staff will be responsible for:

  • Maintenance of the Record Suspension Program, including following program policies, procedures and accountability frameworks
  • Marketing and delivering Record Suspension Program services to individuals and groups
  • Providing assistance and case management of ongoing client files and applications, with ongoing support through the process.
  • Liaison with government, community organizations and agencies, representatives, and stakeholders.
  • Assisting with program evaluation and data collection processes.
  • Ensure adherence to agency policies.

Experience, Education and Abilities:

Ideal candidates will:

  • Have post secondary education or a combination of education and experience. Related post-secondary education in a justice/addictions/social assistance/health field is preferred

  • Have experience with file management and ensuring that file processes are followed and accurate, from opening to closing

  • Demonstrate diligent attention to detail and ability to stay organized

  • Have experience working with multiple stakeholders in the areas of justice/addictions/social assistance

  • Strong proficiency in Microsoft Word, Excel, Outlook and SharePoint, and online databases

  • Have the ability to manage multiple demands and priorities in a context of change and ambiguity, and an ability to adapt to changing needs or momentum

  • Be comfortable hosting and planning events to market the program and reach clients

  • Have excellent verbal and written communication skills

  • Have excellent interpersonal and time management skills

  • Demonstrate the ability to lead and achieve goals

  • Be able to think critically and solve problems

  • Demonstrate a willingness to learn

  • Be able to work independently, exercise appropriate action, and demonstrate good judgement

· Align with the JHSGP philosophy and core values

Staff will need to have (or obtain):

  • A reliable vehicle and the ability to occasionally travel throughout rural northwestern Alberta

· A criminal record check (enhanced reliability), including vulnerable sector check

If you have experience working with people, are dedicated and passionate about impacting change for people, and you share the values of JHSGP, this is the position for you.

This is a full-time salaried position with hours of work Monday through Friday 8:30 AM-4:30 PM, with occasional evening or weekend work as may be necessary.

Compensation:

The salary range for this position is $30 - $35 hourly, with a competitive benefits package available upon successful completion of the probationary period.

The John Howard Society of Grande Prairie provides the following:

· Strong focus on employee wellness and work-life balance

· Professional development opportunities

· Staff teambuilding and appreciation days

· Competitive extended health, dental and RRSP benefits

Job Type: Full-time

Pay: $30.00-$35.00 per hour

Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • RRSP match

Work Location: In person

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