Recording Engineer

Recording Engineer/Voice Engineer

Charlotte NC or Irving Texas – Hybrid

Contract / Contract to Hire

USC or GC

NICE Trader Recording (NTR) experience

Verba Financial Compliance (VFC) experience

Trader voice infrastructure knowledge

Recording platform migration experience

Cloud migration experience

Experience supporting regulated financial environments

Data Center migration experience

OpenShift or internal cloud platform experience

Unified Communications or voice engineering experience

5+ years of experience with NICE Trader Recording (NTR) or Verba Financial Compliance (VFC).

Experience with Proteus, Continuity Replay, or Vodafone recording integrations.

Prior experience migrating between recording platforms or performing platform consolidation.

Experience with on prem to cloud migration of infrastructure or application workloads.

Understanding of build/deploy pipelines, release management, and configuration management tools.

Strong knowledge of enterprise infrastructure (networking, compute, storage, data centers).

2+ years’ experience with virtualization technologies (VMware, Hyper V, etc.)

Experience with lifecycle management including patching, maintenance, health checks, decommissioning.

Understanding of business continuity (BCP) and disaster recovery (DR) solutions.

2+ years of information security experience.

Intermediate Microsoft Office skills.

Infrastructure Engineer (Recording Engineering) provides senior level technical expertise and operational leadership across critical Trader Voice Services and regulatory call recording infrastructure. The role requires deep engineering knowledge across voice capture systems—including NICE, Verba, Proteus, Continuity Replay, and Vodafone recording components—as well as the ability to guide L1 delivery teams and manage engineering work through structured Jira boards.