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Records Custodian

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Onsite

Records Custodian

Metropolitan Bank & Trust Company

Records Custodian

Skills

Compliance

1 month ago

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Important information


Contract type:

Permanent

Location:

Calamba, Laguna, Philippines

Work mode:

Onsite

Published on:

15 September 2026

What they need


Be #InGoodHands with Metrobank!

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Job Summary:

Ensure efficient and systematic safekeeping/maintenance of Bank’s files, documents, records. Perform proper handling of records for destruction. Assist and provide records retrieval requirement by the branches/units.

Role Exposure:

  • Maintain proper storage of master copies of microfiche, processed microfilm rolls, controlled Records for Storage Destruction (RFSD) forms, destruction certificates, affidavit of loss files, and approved Request for Approval to Destroy Records (RADR) files including applicable record databases.
  • Assist the branches/units in their records transfer requirements which includes RFSD review, correct Master Records Retention Schedule application and adherence to records transfer procedures.
  • Schedule/Manage the records pick-up service requirements of branches/units and arrange service vehicle for the eventual transport to designated records center.
  • Classify records according to reference ratio. Conduct and maintain record on inventory of shelf allocation for incoming record boxes and verify accurate placement or location of controlled record boxes. Make adequate provisions for maintaining and safeguarding all inactive records.
  • Verify and supervise pull-out of record boxes subject of an approved RADR from respective shelves for its eventual disposal.
  • Supervise the shredding of obsolete records and deliver the disposed files directly to assigned paper mills for recycling.
  • Update and maintain computerized index file to facilitate ready reference on all record boxes safe keep at the records center.
  • Process records retrieval requirements of branches/units and maintain computerized index/record database for monitoring purposes.
  • Document release of requested documents and archive file for ease of reference and verification.
  • Monitor compliance of branches regarding collection of retrieval fee charges.
  • Prepare periodic report on uncollected retrieval fee charges for submission to Department Head.
  • Prepare reminder notice for Bank officers with accountabilities due to unreturned borrowed original records.
  • Analyze submission of destruction certificates and affidavit of loss by branches/units. Advise branches’/units’ appropriate action on non-compliance or ensure RMD’s acknowledgment of the same when fully complied.
  • Monitor inventory of office supplies and inspect daily machines/apparatuses to ensure optimum performance.
  • Assist in monitoring outsourced records personnel and other records management outsourced functions.
  • Perform other related functions that may be assigned from time to time.

Qualifications:

  • Bachelor's Degree in any business-related course
  • Fresh graduates are welcome to apply.

Rank: Staff

Unit: Financial and Control Sector / Legal and Remedial Services Group / Records Management Department

Location: Metrobank Calamba Records Center

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