Records Retrieval Coordinator

Description

At The Jeffcoat Firm, we are dedicated to serving everyday people in crisis. Led by CEO Michael Jeffcoat, our mission is to deliver exceptional legal services across South Carolina with integrity, compassion, and excellence. Our team is composed of ambitious, resilient, and self-motivated professionals who take pride in providing outstanding care to our clients and fostering a supportive work environment.

What you’ll be doing:

• Gather and process critical case information, including medical records, radiology imagining and medical billing information.
• Manage follow-ups and track HIPAA releases through FAX, Email, Mail, and third-party portals (ie. Datavant, ChartSwap, MRO, ect.)
• Manage expenses as they relate to payment and release of client documents.
• Draft and send request letters to medical providers.
• Organize and maintain both physical and electronic case files, ensuring accuracy and accessibility.
• Coordinate with attorneys and legal staff to support seamless case management and workflow.
• Handle administrative tasks, including mailing, scanning, and faxing important documents.
• Attend required morning and monthly meetings.
• Performs other job duties and responsibilities as assigned.

Who you are:

• High School Diploma or GED equivalent.
• Minimum of 1 year of law firm experience. (College Degree may substitute time of experience)
• Strong interpersonal, communication, and writing skills.
• Must be proficient in Microsoft Office.
• Proficiency in using legal software, case management systems, or Salesforce is a plus.
• Strong interpersonal, communication, and writing skills.
• Proficiency in Microsoft Office.
• Experience with Datavnt, ChartSwap, and MRO portals preferred.

Why you’ll love it here:

• Compensation Range: $16-19 per hour
• Work-Life Balance: We recognize the importance of downtime and limit overtime to a maximum of 5 hours per week.
• Comprehensive Benefits: Enjoy a comprehensive benefits package including medical, dental, and vision coverage. Take advantage of parental leave & a 401k plan with an employer contribution.
• Paid Time Off: Recharge with our generous vacation policy, including 12 paid holidays.
• Volunteer Time Off: Our Firm believes in making our community a better place and paying all successes forward.
• Career Growth: We provide supportive leadership, expect accountability and transparency, and focus on outreach.

Requirements:

• Hours: 8:30AM—5:30PM Monday – Friday
• Location: Full-time in office

Mobility:

Primarily sedentary, able to sit for long periods of time.

Physical Demands:

Ability to speak, see, and hear other personnel. Ability to communicate both in verbal and written form. Capable of using a telephone and computer keyboard. Able to lift up to 10 pounds. Ability to travel within the facility and to other locations as required.

The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact Talent Acquisitions at [email protected].

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary Description

$16-19 per hour