Records Technician

Records Technician, Level I

Company Overview

The Williamson Central Appraisal District (WCAD) is located in Williamson County, Texas and currently has over half of a million in population, an area of 1,134 square miles and approximately 293,000 parcels.

WCAD is responsible for appraising property at its fair market value, maintaining accurate ownership records and exemptions for property tax purposes.

WCAD has been recognized as a 2025 Top Work Place by the Austin American Statesman.

WCAD is seeking an enthusiastic team member who will serve the public by maintaining records relating to property ownership, attributes and research. This team member will interact with the public by phone, email and occasionally in person in order to serve and educate the property owners of Williamson County about property transfers, available exemptions and other property value related topics. This position requires a professional that is committed to attention to detail, learning about all facets of the Texas tax system and serving the citizens of Williamson County.

Education, Experience and Training

High School diploma or equivalent required. Candidate should have experience in data entry. Previous appraisal district, tax office, title company and/or customer service experience is preferred.

Skills

• Excellent verbal and written communication skills
• Excellent attention to detail
• Computer skills including Microsoft Office suite preferred
• Active listening and critical thinking skills
• An ability to deescalate a tough situation
• Resolve issues using our policies and processes
• Adapt and thrive in a changing environment
• Ability to work under pressure
• Bi-lingual is a plus

Ability To

• Make independent decisions in accordance with established policies and procedures;
• Take initiative and use good judgement in completing tasks and responsibilities as assigned;
• Meet and deal effectively with other employees, property owners and the public

Work Environment

Regular and consistent attendance required. Work is primarily performed in the office with opportunities for occasional remote work, and requires public interaction by phone, email and the occasional in person meeting at the front counter. Some of those interactions can/may be emotionally charged. Entails periods of sedentary work and high volume of data entry.

Additional Details

Applicants must possess a pleasant, positive personality and good work ethic. Salary is contingent on experience and qualifications. Resumes will be accepted until position is filled.

Job Type: Full-time, In office with possible remote work opportunities

Job Type: Full-time

Pay: $38,663.00 - $42,506.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• Data entry: 1 year (Preferred)

Work Location: In person