Recovery Coach

POSITION: RECOVERY COACH

FLSA STATUS: NON-EXEMPT, PART-TIME

DEPARTMENT: FULL CIRCLE RCC (Pottawattamie)

LOCATION: COUNCIL BLUFFS, IA

REPORTS TO: CENTER MANAGER

DIRECT REPORT(S): N/A

POSITION OVERVIEW:

The recovery coach provides peer recovery support services (PRSS) to individuals in recovery from substance use disorders. They offer empathy, understanding, and encouragement, aiming to motivate positive change and sustained recovery. Recovery coaching may involve goal setting, coping strategies, re-entry support, and assistance in accessing relevant resources. The recovery coach must agree to adhere to a confidentiality agreement and demonstrate passion for Full Circle’s mission, core values, and ethical standards.

This is a part-time, non-exempt position and is based on a 20-hour work week, at times, up to 20 hours based on business needs. The recovery coach will adhere to the following schedule:

Tuesday 10-6

Thursday 8-4

Friday 12-4

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Peer Support and Mentorship

• Offer peer recovery support services to individuals seeking to initiate and/or sustain their recovery, onsite and in the community.

• Help individuals develop recovery plans, connect with resources, and navigate challenges.

• Practice appropriate self-disclosure of personal recovery experiences and when sharing recovery journey to inspire and motivate individuals to seek positive change.

Assessment and Goal Setting

• Utilize and implement evidence-based practices to determine individual needs to assist with goal setting.

• Collaborate with individuals to set realistic and achievable recovery goals.

• Collect and enter data into the organization’s data system, assist with reporting and continuous program improvement.

Individualized Recovery Plans

• Develop individualized recovery plans tailored to each person's unique circumstances and goals.

• Provide guidance on accessing relevant resources and services within the community.

• Support and encourage multiple pathways of recovery, including harm reduction strategies.

Telephone Recovery Support (TRS) Program

• Make TRS calls.

• Sign-up recoverees for the TRS program.

• Enter TRS call data and notes into the data system.

Advocacy and Education

• Advocate for the rights and well-being of individuals with substance misuse or mental health conditions.

• Educate individuals on available treatment options, recovery resources, coping strategies, and self-advocacy.

• Coordinate with other healthcare professionals, counselors, and providers, to ensure a holistic approach to recovery.

Documentation and Reporting

• Maintain accurate and confidential records of interactions and progress.

• Prepare reports on individual outcomes and contribute to program evaluation.

Other

• Assures all work performed is done in accordance with OSHA safety standards and those established by Full Circle Recovery.

• Other duties as assigned

MINIMUM QUALIFICATIONS:

• Personal experience with substance use disorder, mental health conditions, recovery, and/or justice system involvement.

• Knowledge of or personal experience with recovery systems, medication-assisted treatment, multiple pathways of recovery, harm reduction, criminal justice systems, person-centered approaches, and peer recovery support services.

• Relevant education and experience in human services, social work, criminal justice, or related field within the nonprofit sector.

• Must agree to complete the CCAR Recovery Coach Academy and Ethical Considerations for Recovery Coaches within three months of hire.

• Creative problem-solving skills with the ability to think critically and adapt to changing circumstances.

• Effective communication and interpersonal skills; capable of interacting with a wide range of stakeholders.

• Ability to manage multiple projects, priorities, and partnerships simultaneously.

• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint), virtual meeting platforms (e.g., Zoom), and data management.

• Valid driver’s license, good driving record, car insurance, and reliable transportation.

ENVIRONMENTAL CONDITIONS:

The work is performed in a typical office or administrative environment as well as at partner organizations in the community.

PHYSICAL REQUIREMENTS:

• Driving, climbing, stooping, kneeling, crouching, walking, lifting, reaching, talking, hearing, grasping and finger dexterity, repetitive motions.

• Sitting approximately 50 percent of the time.

• Standing approximately 20 percent of the time.

• Walking approximately 20 percent of the time.

• Driving approximately 10 percent of the time.

• Requires the exertion of up to 10 pounds of force continuously.

• Up to 50 pounds of force infrequently to lift or otherwise move objects.

VISION REQUIREMENTS:

The minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer terminal, and extensive reading.

EQUAL OPPORTUNITY EMPLOYER:

Full Circle Recovery Community Center is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Full Circle will provide reasonable accommodations to qualified individuals and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Full Circle Recovery Community Center reserves the right to change this job description at any time.