Recovery Officer (Litigation)

Job Detail

• Manage and coordinate with OLA to ensure timely debt collection and legal actions
• Negotiate with debtors in prosecuted cases.
• Follow up on court cases and judgment results
• Coordinate with government for special or criminal cases
• Coordinate with internal departments when cases require support or follow-up
• Prepare daily and monthly performance and case progress reports
• Maintain and update legal debt follow-up data and case status in the system.
• Handle complaints from debtors through government agencies and coordinate resolution.
• Take action when vehicles are seized by government departments and coordinate vehicle recovery
• Prepare OLA monthly performance evaluations for new assignment consideration
• Monitor OLA compliance and prepare disciplinary reports if there are violations or critical errors
• Prepare special case reports according to company policy
• Perform other tasks as assigned by the supervisor

Qualifications

• Bachelor's degree in Law (LL.B.) or related field.
• At least 1 year of experience in Litigation, legal debt collection, legal enforcement, or related legal operations.
• Experience in coordinating with external legal agencies, government authorities, courts, or law firms is preferred.
• Knowledge of legal procedures, litigation processes, debt recovery, and enforcement actions.
• Strong negotiation, communication, and coordination skills.
• Ability to analyze legal documents, case information, and prepare reports accurately.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Good organizational skills with the ability to manage multiple cases and deadlines effectively.
• Detail-oriented, responsible, and able to work independently under pressure.
• Experience in the hire purchase, leasing, auto finance, or consumer finance industry will be an advantage.