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PERSOL Business Service

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16 days ago

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Important information


Contract type:

Permanent

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Work mode:

Onsite

Published on:

8 October 2026

What they need


  • Responsible for pre-screening, interviewing applicants and ensuring registrations are completed for applicants
  • Creating candidate profiles, updating comments and activities in our system on a timely manner
  • Attending to inbound calls with no calls left abandoned
  • Managing resourcing pool effectively from the assigned respective job order in a timely and effective manner
  • Effectively utilizing Job database, search engines, and other social channels
  • Provide regular & timely reporting regarding job order rates / success rates & etc
  • Attend meeting with customer, as required to improve delivery
  • Proactive in building pipeline and resolves any escalations from customers and candidates, including account managers
  • Ensure all communications are consistent with internal and external stakeholders
  • Manage all administration work including support for projects or any initiative organized by the department
  • Ensure data quality and data integrity are maintained
  • Perform other ad hoc duties and special projects as requested

Job Requirements

  • Minimum Degree in Human Resource/ Business Administration or equivalent
  • Experience in recruitment or any customer service-related roles
  • Fluent in English language. Process good written and verbal communication skills
  • Experience in ERP, digital recruitment, web-based technology and good in MSOffice
  • Client focus with good interpersonal skills and ability to build good relationships.
  • Experience in meeting SLA and KPIs
  • Willing to work 7am - 4pm (Follow Australia time)
  • Comfortable to carry out daily conversation with Australians in terms of resourcing activity
  • Good time management

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