A
Airbnb
Recruiter
Skills
AICustomer Support
18 days ago
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Important information
Location:
Canada
Work mode:
Remote
Published on:
11 October 2026
What they need
Who you are
- 5 - 7+ years full cycle recruiting experience is required. Experience supporting a Global Operations function inclusive of customer support roles is preferred
- Experience operating in a high-velocity, high-volume recruiting environment, able to manage a large, fast-moving requisition load while maintaining a high bar and speed to close
- Demonstrated ability to deliver a "white glove," high-touch experience for senior, stakeholders and candidates
- Track record for successfully identifying, qualifying, and closing exceptional candidates in competitive, quota-carrying, or commercial talent markets
- Strong written and verbal communication skills with a demonstrated ability to communicate complex concepts concisely and clearly
- Well-developed analytical and influencing skills
- Demonstrates a positive, can do attitude. Receives feedback well and looks to constantly improve and grow
- Comfortable working with a high degree of ambiguity in a fast-scaling environment
- Strong organizational and planning skills and a solutions orientation - able to juggle multiple concurrent, time-sensitive searches
- Genuine curiosity and strong desire to continuously learn and grow
- High-level of self-initiative, creativity, perseverance, and flexibility
- Experience with ATS and sourcing platforms (Greenhouse, Ashby, Gem) and a track record of using AI tools like Claude or ChatGPT to build recruiting automations and streamline workflows, preferred
- Ability to communicate in both English and French OR Spanish, preferred
- All qualified individuals are encouraged to apply
What the job involves
- Your main responsibility will be to successfully bring searches to fruition and deliver exceptional experiences for candidates and hiring managers across our Global Operations Function, with a predominant focus on Community Support
- Our team takes a consultative approach, working closely with stakeholders to understand their needs and provide tailored solutions
- Dedicated to sourcing and hiring top talent in the market, we ensure that every individual interacting with Airbnb’s recruitment process feels valued and supported
- Manage and drive a full-cycle recruitment process including outbound sourcing, screening, interview, feedback and offers for all levels of candidates from entry to mid-level across our Global Operations function - largely supporting Community Support Delivery
- Build pipeline for multiple requisitions across business teams and geographies, consider diversity and the importance of balanced candidate slates
- Drive inclusion through building diverse pipelines at top of the funnel
- Partner with talent partners, hiring managers, HR operations and finance to build hiring strategy and plan
- Influence business leaders and educate hiring managers on process, interview best practices, and decision making
- Provide exceptional candidate experiences. Create new ways to surprise and delight candidates as they go through our interview process
- Accurately track candidate data and use systems correctly to be able to report to the business
- Find the best, brightest and most passionate people for Airbnb using new and creative ways to find and engage them
- Represent Airbnb with integrity and professionalism. Speak passionately and authentically about Airbnb and our mission
Benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
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