Recruiter - Fixed-term

We are seeking a motivated and detail-oriented Recruiter to support our growing Talent Acquisition team. The ideal candidate will have experience in BPO recruitment, strong stakeholder management skills, and the ability to manage multiple hiring requirements in a fast-paced environment. The Recruiter will be responsible for sourcing, screening, coordinating interviews, and ensuring a positive candidate experience while partnering closely with hiring managers and business leaders.

Key Responsibilities

• Manage end-to-end recruitment activities for customer service and other roles.
• Partner with hiring managers and stakeholders to understand hiring needs, workforce plans, and role requirements.
• Develop and execute sourcing strategies using job boards, social media platforms, employee referrals, and talent pipelines.
• Screen resumes and conduct initial candidate assessments to evaluate qualifications, experience, and cultural fit.
• Coordinate interviews between candidates and hiring managers.
• Maintain regular communication with stakeholders, providing updates on recruitment progress, market insights, and hiring challenges.
• Manage candidate relationships throughout the recruitment process to ensure a positive experience.
• Maintain accurate records in the Applicant Tracking System (ATS).
• Support recruitment reporting, hiring metrics, and compliance requirements.
• Participate in recruitment events, job fairs, and employer branding activities as needed.
• Assist in building talent pools for future hiring needs.
• Ad-hoc tasks as needed

Qualifications & Experience

Required

• Bachelor's degree in Human Resources, Psychology, Business Administration, or related field.
• 1-3 years of recruitment experience, preferably within the BPO, shared services, or customer service industry.
• Experience managing multiple hiring requisitions simultaneously.
• Strong stakeholder management and relationship-building skills.
• Excellent verbal and written communication skills.
• Experience using recruitment platforms such as LinkedIn, JobStreet, Indeed, or similar sourcing tools.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, target-driven environment.

Preferred

• Experience recruiting for multilingual, customer service, back-office, or operations roles.
• Knowledge of Applicant Tracking Systems (ATS) and recruitment reporting.
• Familiarity with workforce planning and recruitment analytics.

Language Requirements

• Fluent in English.
• Additional language skills such as Mandarin Chinese or Japanese are highly preferred and considered a strong advantage.