Recruiting & Office Administrator

Department: Administration

Reports To: Director of Administration and Human Resources

Location: Midtown Atlanta, Georgia 30309

Work Arrangement: On-site

Position Type: Full-time, Non-exempt

Compensation: $55,000–$60,000 annually

Incentive Compensation: Bonus eligible

Travel: Approximately 10–15%

About HELI America

HELI America, Inc. supports the growth of the HELI brand across the Americas, working with dealers, customers, and global teams to deliver material handling solutions for manufacturing, warehousing, distribution, and other industrial applications.

About the Role

We are seeking an organized, proactive, and dependable Recruiting & HR / Office Administrator to support our hiring needs and daily HR and administrative operations.

Recruitment is the immediate priority of this position. The successful candidate will actively source and screen candidates, coordinate the hiring process, and work with hiring managers to achieve assigned hiring targets within agreed timelines.

As hiring targets are achieved and recruitment demand stabilizes, the position will take on a broader share of foundational HR administration and office support. The allocation of responsibilities will adjust with business needs, with ongoing recruitment remaining part of the role.

This position requires bilingual proficiency in Mandarin Chinese and English, or Mandarin Chinese and Spanish , to support communication with relevant employees, candidates, and business stakeholders.

Essential Functions

Recruitment & Hiring Delivery

• Support recruitment across multiple departments, from approved job opening through offer acceptance and onboarding.
• Post and maintain job advertisements, proactively source candidates, and develop candidate pipelines through appropriate recruiting channels.
• Review resumes and conduct initial screening against established job requirements.
• Coordinate interviews, collect hiring-manager feedback, and maintain timely communication with candidates.
• Support offer preparation, approval routing, background checks, reference checks, and other pre-employment activities.
• Maintain accurate candidate records and recruiting trackers; provide regular updates on hiring progress, outstanding actions, and potential delays.
• Work toward assigned hiring targets and timelines while maintaining candidate quality and a professional candidate experience.

Onboarding & Basic HR Administration

• Coordinate new-hire paperwork, orientation schedules, onboarding checklists, and required follow-up.
• Work with hiring managers and internal teams to arrange workspace, equipment, system access, and other onboarding needs.
• Support completion of employment documentation, including Form I-9, under established company procedures.
• Maintain employee files, HR-system records, and approved personnel changes accurately and confidentially.
• Assist with routine employee inquiries, HR communications, training coordination, and employee activities.
• Support periodic personnel-file reviews, data checks, and document-retention activities.
• Refer questions requiring policy interpretation, employee-relations decisions, or specialized HR guidance to the appropriate HR team member.

Office Administration & Coordination

• Support daily office operations, including supplies, purchasing, vendor coordination, maintenance requests, and administrative records.
• Coordinate meetings, company events, employee activities, and related logistics.
• Assist with visitor arrangements, business travel coordination, expense documentation, and other administrative requests as assigned.
• Track administrative requests and follow up with vendors and internal stakeholders through completion.
• Support office improvements and cross-functional projects coordinated by the HR and Administration team.

Bilingual Communication & Confidentiality

• Facilitate routine communication and coordination in the required language pair.
• Assist with translation of recruiting, employee, and administrative communications as appropriate.
• Protect confidential candidate, employee, and company information and follow applicable access and records-management procedures.

Qualifications

Required

• Relevant experience in recruiting, HR administration, office administration, or a combination of these functions; 1–3 years preferred .
• Demonstrated ability to source and screen candidates, coordinate interviews, and follow through on hiring activities.
• Professional working proficiency in Mandarin Chinese and English, or Mandarin Chinese and Spanish , including verbal and written communication.
• Strong organization, attention to detail, and ability to manage multiple openings, deadlines, and administrative priorities.
• Clear communication and a professional, service-oriented approach with candidates, employees, managers, and vendors.
• Consistent ownership, responsiveness, and accountability for assigned work.
• Ability to handle sensitive information with discretion.
• Proficiency in Microsoft Office and the ability to learn applicant tracking and HR systems.

Preferred

• Bachelor’s degree in Human Resources, Business Administration, Communications, or a related field, or equivalent relevant experience.
• Experience supporting multiple simultaneous openings or a hiring expansion.
• Familiarity with employee onboarding, personnel records, and basic U.S. HR administrative processes.
• Experience in manufacturing, industrial equipment, logistics, distribution, or an international business environment.

Performance Expectations

Success in this position will be evaluated through:

• Achievement of assigned hiring targets and agreed timelines.
• Quality and consistency of candidate pipelines, screening, and follow-up.
• Accuracy and timeliness of onboarding, employee records, and HR-system updates.
• Reliable completion of office and administrative assignments.
• Effective communication, confidentiality, and cross-functional coordination.

Physical Requirements & Work Environment

This role primarily operates in an office environment and involves regular computer use, verbal and written communication, and movement throughout office and company facilities. Occasional handling of office supplies, event materials, and business travel may be required. Essential functions may be performed with or without reasonable accommodation.

Compensation & Benefits

The annual base compensation range is $55,000–$60,000 , with bonus eligibility under the applicable company program.

Eligible employees may receive medical, dental, and vision coverage; 401(k) with company matching; short-term disability and company-paid life insurance; paid time off and holidays; and other benefits under applicable company plans and policies.

Equal Opportunity & Job Description Notice

HELI America, Inc. is an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications. Reasonable accommodations are available in accordance with applicable law and company policy.

This job description outlines the general nature and scope of the position and is not an exhaustive list of responsibilities. Duties and priorities may be adjusted based on business needs.