Recruiting Coordinator

Senior Services Support Associate, Talent Processes and Business Support (Senior, Recruiting Coordination)

San Jose, Costa Rica

The Coordination team is an integral part of the Business Recruiting team within the Talent Acquisition organization. The Talent Acquisition team collaborates with the business and across the Talent organization to provide strategic insights into the recruiting vision. The team advises on, implements, and executes the recruiting strategy, providing full-lifecycle recruitment services.

As a Senior Services Support Associate on the Coordination team, you will support the end-to-end recruiting lifecycle for Experienced Hire, Campus, and Executive/Leadership recruiting in close partnership with assigned US-based Recruiters.

This role executes standardized recruiting coordination processes in alignment with Talent Acquisition policies while helping deliver timely, accurate, and high-quality candidate experience. The Senior Support Associate serves as a key operational point of contact throughout the recruiting process, managing scheduling, candidate information, documentation, recruiting logistics, and specific onboarding activities.

This role may support one or more recruiting profiles, including Experienced Hire, Campus, and Executive/Leadership Recruiting.

Key Responsibilities

• Partner with assigned US recruiting team to support recruiting activities from candidate engagement through onboarding.
• Coordinate applicant scheduling activities, including:
• Interviews and assessments
• On-site interview logistics
• Candidate travel and transportation
• Recruiting events and related activities
• Provide high-touch coordination and a seamless experience for campus-level through executive-level candidates and stakeholders, as applicable.
• Maintain accurate and complete candidate information and workflow status in the applicant tracking system and other recruiting systems.
• Collect and maintain required candidate documentation, including resumes, unofficial and official transcripts, interview evaluation forms, and other recruiting-related materials.
• Support pre-hire compliance checks and onboarding activities.
• Assist with the preparation and coordination of offer letters and related offer-process activities.
• Submit and track sign-on bonus requests, candidate expenses, reimbursements, and other recruiting-related payments.
• Coordinate logistics for recruiting events, including venue coordination, printing, catering, transportation, and related services.
• Support candidate workflow activities and keep Recruiters, Hiring Managers, recruiting teams, and other appropriate stakeholders informed of status and next steps.
• Identify, troubleshoot, and escalate system-related issues, including applicant tracking system issues, to appropriate internal or external stakeholders.
• Communicate timely updates regarding scheduling, candidate status, system issues, expenses, onboarding, and other recruiting activities.

Strong candidates should possess:

• Client service orientation and commitment to a high-quality candidate experience.
• Ability to take initiative, work independently, and drive tasks to timely completion.

Required Qualifications:

• No Degree Required
• 1+ years of related experience in recruiting, coordination, administrative support, human resources, customer service or a similar field.
• Experience using applicant tracking systems, recruiting systems, Microsoft Office, or similar business technologies; ability to learn new systems quickly.
• Strong English and Spanish oral and written communication skills
• Ability to travel as needed
• Must be legally authorized to work in Costa Rica without the need for employer sponsorship, now or at any time in the future

Preferred Qualifications:

• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong organizational skills and demonstrated attention to detail.
• Demonstrated ability to troubleshoot issues, identify when escalation is needed, and keep impacted stakeholders informed.

As used in this posting, “Deloitte” means DSS Delivery Costa Rica S.R.L., a Costa Rican sociedad de responsabilidad limitada and subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.