Recruiting Coordinator

Position Overview

Visiting Angels is seeking a motivated, organized, and detail-oriented Recruiting & Human Resources Specialist to join our growing team!

This position plays an essential role in recruiting qualified caregivers, managing employee relations, coordinating onboarding, and supporting the day-to-day human resources operations of our organization.

The ideal candidate is a people-oriented professional who thrives in a fast-paced environment, enjoys building relationships, and can effectively balance recruitment responsibilities with human resources administration.

As a Recruiting & Human Resources Specialist, you will work closely with our Management and Scheduling teams to ensure we attract, hire, support, and retain compassionate caregivers who are dedicated to providing exceptional care to our clients.

Key Responsibilities

Recruitment & Talent Acquisition

• Develop and implement effective recruiting strategies to attract qualified CNAs, PCAs, HHAs, and companion caregivers.
• Create, manage, and update job postings on Indeed, social media, career websites, and other recruitment platforms.
• Review applications, screen candidates, conduct phone interviews, and coordinate in-person interviews.
• Proactively source candidates through online platforms, employee referrals, community partnerships, and networking.
• Maintain consistent communication with applicants throughout the recruitment and hiring process.
• Build and maintain a pipeline of qualified candidates to meet ongoing staffing needs.
• Collaborate with Scheduling and Management teams to identify hiring priorities and staffing shortages.
• Attend career fairs, recruitment events, and community outreach opportunities.

Human Resources & Employee Relations

• Serve as a primary point of contact for caregivers regarding HR-related questions, concerns, policies, and procedures.
• Assist with employee relations matters, including addressing concerns, resolving workplace issues, and promoting a positive work environment.
• Support employee performance management, coaching, corrective action, and disciplinary processes in coordination with management.
• Maintain accurate and confidential employee personnel files and HR records.
• Ensure employee documentation, certifications, and required credentials remain current.
• Assist with implementing and communicating company policies, procedures, and employee expectations.
• Support employee recognition, engagement, and retention initiatives.
• Coordinate employee status changes, separations, and exit processes.
• Help ensure compliance with applicable federal, state, and local employment laws and company policies.
• Communicate professionally and compassionately with employees while maintaining appropriate confidentiality.

Hiring, Onboarding & Orientation

• Coordinate and manage the new-hire process from initial application through onboarding and orientation.
• Conduct reference checks and coordinate required background screenings and pre-employment documentation.
• Ensure new hires complete all required employment paperwork and onboarding requirements.
• Schedule and assist with new-hire orientations and training.
• Review company policies, expectations, and employment procedures with new employees.
• Coordinate with Scheduling and Management teams to prepare new caregivers for successful placement.
• Monitor onboarding progress and follow up with new hires to ensure all requirements are completed.
• Help create a welcoming, supportive, and professional onboarding experience.

HR Administration & Compliance

• Maintain organized and accurate employee information within HR and scheduling systems.
• Track employee certifications, required training, performance documentation, and compliance deadlines.
• Assist with payroll-related documentation, employee information updates, and timekeeping concerns as needed.
• Support administration of employee benefits, leave requests, and other HR-related programs as applicable.
• Prepare employee correspondence, employment verification documents, and HR reports.
• Assist with maintaining and updating employee handbooks, policies, and internal procedures.
• Ensure HR practices align with organizational standards and applicable employment regulations.
• Maintain strict confidentiality of employee and company information.

Employee Engagement & Retention

• Build positive working relationships with caregivers and office staff.
• Conduct employee check-ins and follow-up communications to support caregiver satisfaction.
• Identify opportunities to improve employee engagement, workplace culture, and retention.
• Assist with caregiver appreciation events, recognition programs, and employee incentives.
• Collaborate with management to address employee concerns and improve the overall employee experience.
• Encourage open communication and help foster a supportive, team-oriented work environment.

Reporting & Team Collaboration

• Track recruitment activity, interviews, new hires, turnover, and staffing trends.
• Provide regular hiring and HR updates to management.
• Identify opportunities to improve recruiting efficiency and HR processes.
• Work collaboratively with office staff to support daily operational needs.
• Assist with special projects and additional administrative responsibilities as assigned.

Qualifications

Required Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills with the ability to prioritize multiple responsibilities.
• Professional, approachable, and compassionate demeanor.
• Ability to handle sensitive employee matters with discretion and confidentiality.
• Strong problem-solving and conflict-resolution skills.
• Proficiency with Microsoft Office, email, and computer-based systems.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong attention to detail and commitment to follow-through.
• Ability to communicate effectively with individuals from diverse backgrounds.

Preferred Qualifications

• 2+ years experience in human resources, recruiting, staffing, or employee relations.
• Experience in healthcare, home care, or a high-volume staffing environment.
• Familiarity with Indeed, applicant tracking systems, and HR management software.
• Knowledge of employment laws, HR best practices, and employee documentation requirements.
• Experience conducting interviews, managing onboarding, and addressing employee concerns.
• Experience with employee retention and engagement initiatives.

Why Join Visiting Angels?

At Visiting Angels, we believe exceptional care begins with exceptional people. Our caregivers are the heart of our organization, and our Recruiting & Human Resources Specialist plays a critical role in ensuring they feel welcomed, supported, and valued.

This position offers the opportunity to make a meaningful difference by helping build a strong team, supporting employee success, and contributing to the continued growth of our organization.

Join a team where compassion, dedication, and teamwork make a difference every day!

Equal Employment Opportunity

Visiting Angels is an Equal Opportunity Employer committed to providing a professional, inclusive, and welcoming work environment. All employment decisions are made based on qualifications, merit, and business needs in accordance with applicable laws.