Recruiting Operations Coordinator

Who you are

• We are looking for a motivated Recruiting Coordinator to join our team and contribute to the next stage of Roblox's success!
• 2+ years of experience with a proven history of managing high-volume, complex operational tasks. Experience with Greenhouse and the recruiting space is preferred
• Exceptional Attention to Detail: Proven ability to reliably manage operational tasks with accuracy in high-stakes, complex and in some cases, confidential environments
• Strong Stakeholder Partnership & Communication: Demonstrated ability to frame communication around stakeholder needs, influence outcomes, and communicate with impact and empathy
• A Strategic Mindset: Demonstrated systems thinking and experience designing processes/guardrails to solve problems at scale
• High-Volume/High-Velocity Execution: Ability to manage a high volume of requests, prioritize rapid response times, and handle scheduling requests with precision and speed
• A Curious Problem Solver: Demonstrated ability to perform initial research and diagnosis of issues, consolidating questions and proposing pre-vetted options or solutions back to stakeholders, TA and hiring teams when requests are incomplete or unclear
• Data-Fluent: Able to use and translate data into actionable solutions when partnering with others
• Proactive and Accountable: Own the outcome of your processes and routinely propose pre-vetted options and Plan Bs instead of just reporting a problem
• Timely and Professional Communicator: Ensure all candidate communication is professional, timely, and detail-oriented, reflecting a white-glove candidate experience
• Committed to Service Delivery: View your service as the foundation of trust for candidates and stakeholders, recognizing that dependability is the team's currency

What the job involves

• Our Recruiting Team plays a vital role in shaping exceptional teams at Roblox and driving our future growth
• At the center of the recruiting experience is our Recruiting Coordination team, who handle everything from scheduling interviews, tracking candidate data and helping improve internal processes all while ensuring a positive experience for all candidates
• This position is a six-month short-term employment with the opportunity to be considered for extension and/or full-time employment pending performance and business needs
• Partner with members of our recruiting and hiring teams to create a phenomenal candidate experience
• Manage the candidate interview process including scheduling a high-volume of interviews and being the contact for day-of questions
• Greeting, hosting, and managing the experience for candidates visiting the office for in-person interviews
• Oversee and facilitate a seamless candidate onsite experience, ensuring a positive welcome for all visitors
• Manage high-complexity operational workflows, including job approvals, Talent Review coordination, offer letter generation, and interview scheduling, ensuring data accuracy and compliance while maintaining exceptional stakeholder relationships and a white-glove candidate experience
• Maintain adherence to established SLAs and actively monitor time-to-schedule, time-to-approve and ticket resolution metrics, ensuring high velocity and operational integrity
• Proactively own and solve the root cause of scheduling and operational challenges or inconsistencies