Recruitment Executive

Description

Reports to: HR Operations Manager

Location: Primarily based at Heathrow Terminal 3, with some time spent at Ethos Farm Head Office (Hammersmith) and occasional travel to other sites as required. This is an office-based role, five days per week.

Working hours: 40 hours per week, Monday – Friday 0900-1730, On-site.

Role purpose

At Ethos Farm, our people are at the heart of everything we do. As Recruitment Executive, you will support the attraction, recruitment and onboarding of colleagues across our Heathrow operations, helping ensure we continue to recruit individuals who align with our values and deliver exceptional service to our clients.

You will coordinate recruitment and onboarding activities, support compliance processes, contribute to community engagement initiatives and provide administrative support to the wider HR Team. A key part of this role is delivering a positive candidate experience, ensuring every applicant is treated professionally and fairly, regardless of the outcome of their application.

Key responsibilities

Recruitment and Candidate Experience
▪ Coordinate the end-to-end recruitment process for Heathrow-based vacancies, providing support to other sites where required.

▪ Advertise vacancies and manage applications through approved recruitment channels.

▪ Screen applications and conduct initial candidate conversations.

▪ Coordinate interviews, assessment activities and recruitment events.

▪ Prepare recruitment documentation, interview materials and candidate communications.

▪ Support hiring managers throughout the recruitment process, ensuring a consistent approach aligned with company policy.

▪ Deliver an exceptional candidate experience, maintaining regular communication and providing a professional, positive experience for all candidates regardless of outcome.

▪ Maintain accurate recruitment records and produce recruitment reporting as required.Screen applications and conduct initial candidate conversations.

▪ Coordinate interviews, assessment activities and recruitment events.

▪ Prepare recruitment documentation, interview materials and candidate communications.

▪ Support hiring managers throughout the recruitment process, ensuring a consistent approach aligned with company policy.

▪ Deliver an exceptional candidate experience, maintaining regular communication and providing a professional, positive experience for all candidates regardless of outcome.

▪ Maintain accurate recruitment records and produce recruitment reporting as required.

Onboarding and Compliance

▪ Coordinate onboarding activities and support the delivery of new starter inductions.

▪ Ensure all pre-employment checks, including right to work verification and onboarding documentation, are completed prior to employment commencing.

▪ Maintain accurate onboarding and compliance records in line with company requirements and GDPR principles.

▪ Liaise with candidates, managers and internal stakeholders to ensure a smooth and compliant onboarding process.

CSR & Talent Development

▪ Support corporate social responsibility initiatives including work experience placements, apprenticeships, T-Level programmes and partnerships with local schools, colleges and community organisations.

▪ Assist with initiatives that promote Ethos Farm as an employer of choice and help build future talent pipelines.

▪ Support the coordination of supervisor development and best practice workshops where required.

HR Projects & Team Support

▪ Provide general administrative support to the HR Team.

▪ Assist with employee records, filing, references and HR documentation.

▪ Support meetings through note-taking and follow-up actions where required.

▪ Contribute to People projects and wider business initiatives as needed.

Required knowledge, skills, experience, and behaviours

▪ Valid right to work in the UK.

▪ Ability to obtain an airside security pass.

▪ Previous experience in an administrative, customer service, operational support, recruitment or people-focused role.

▪ Previous recruitment, onboarding or HR administration experience would be advantageous but is not essential.

▪ Strong organisational skills with the ability to manage multiple priorities and meet deadlines.

▪ Excellent written and verbal communication skills.

▪ A customer-focused approach with a passion for delivering a positive experience for candidates, colleagues and stakeholders.

▪ Strong attention to detail and ability to maintain accurate and confidential records.

▪ Confidence building positive working relationships with colleagues, managers and external stakeholders.

▪ Good IT skills, including Microsoft Office applications and the ability to learn new systems.

▪ Proactive, adaptable and solutions-focused, with a willingness to learn and develop.

About Ethos Farm

We put people at the heart of every great experience.

Working with our clients globally, we help them to deliver extraordinary customer service that creates brand loyalty and differentiation. We do this through our consultancy and training services, and by providing highly skilled and passionate guest experience professionals to represent their brands at destinations in the UK and USA.

We take pride in the fact that we’re always making a difference and adding value. This means that we go above and beyond to provide our customers, clients, and our colleagues with an exceptional experience.

We’re proud to be providing Residential Concierge and Parcel Service at Battersea Power Station on behalf of our client.

Our values are:

▪ We work together: We deliver the best for our clients, customers and each other

▪ We deliver extraordinary service: We inspire and leave a brilliant impact

▪ We see opportunity: We find solutions to exceed expectations

▪ We are inclusive and kind: We value the contributions and part we all play

▪ We have fun: We raise smiles and love what we do.

We are an equal opportunities employer and committed to a diverse and inclusive workplace where everyone feels valued, respected, and able to do their best work. We actively encourage applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Working here

▪ We offer award winning learning and development to all our people

▪ You’ll get access to a range of benefits including our Employee Assistance Programme offering free and confidential support and advice; our health cash plan which provides money off medical treatments; our discounts platform providing offers for hundreds of retailers to save you money and our financial wellbeing tool to help you plan and manage your finances

▪ We run numerous recognition schemes and team events throughout the year.

Thank you for your interest in this role and Ethos Farm. All applications will be reviewed, and we will contact you with an outcome.

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Additional leave
• Company events
• Employee discount

Work Location: In person