Recruitment Support Assistant

Responsibilities:

Candidate & Employer Outreach

• Conduct outbound outreach to candidates and employers and re-engage inactive contacts.
• Communicate with clients to support hiring requirements and address inquiries.
• Maintain candidate pipelines and complete outreach activities within SLA.

Scouting & Application Support

• Send scout messages based on job requirements and candidate qualifications and manage responses and applications.
• Maintain accurate candidate and application records.

Invoice Administration

• Generate and send invoices for successful placements and follow up on outstanding payments.
• Track invoice status, identify delays, and support monthly billing reconciliation.

Data & System Accuracy

• Maintain accurate candidate, employer, job, and invoice data.
• Verify invoice amounts, candidate IDs, positions, and job classifications.
• Escalate discrepancies and incomplete information promptly.

Career Support Operations

• Assist Career Support Associates with candidate and employer coordination.
• Support interview scheduling and administrative activities.
• Monitor assigned queues and ensure SLA compliance.
• Escalate operational concerns to the Career Support Team Leader.

Qualifications:

• At least 1 year of experience in a contact center, customer service, recruitment, administrative, or operations environment.
• Strong attention to detail and the ability to handle high-volume transactions.
• Good conversational and written English communication skills.
• Comfortable performing repetitive, high-volume outbound activities.
• Demonstrated ability to manage multiple tasks, priorities, and deadlines.
• Comfortable using multiple systems, tools, spreadsheets, and communication platforms.
• Strong organizational and follow-through skills.
• Willingness to work with US-based operations and schedules.

Work Set-up:

• Monday – Friday | Night Shift (DST Dependent)

Benefits:

• Transportation Allowance
• Rice Allowance
• Leave Conversion Benefit
• Performance Reviews
• Government Mandated Benefits
• HMO + 2 Dependents (Effective Day 1)
• 10% Night Differential

Pay: Php25,000.00 - Php30,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Application Question(s):

• How many years of experience do you have in contact center, customer service,

recruitment, administrative, or operations environment? Please specify.

• How many years of experience do you have handling high-volume transactions while maintaining strong attention to detail?
• How many years of experience do you have performing repetitive, high-volume

outbound activities?

• How many years of experience do you have managing multiple tasks, priorities, and deadlines?
• How many years of experience do you have using multiple systems, tools,

spreadsheets, and communication platforms?

• How would you rate your organizational and follow-through skills on a scale of 1 to 10?
• How would you rate your English communication skills on a scale of 1 to 10?
• How many years of experience do you have working in a startup or fast-paced

environment?

• Are you willing to work on‑site in BGC, Taguig from 11:00 PM to 8:00 AM (DST

dependent)?

• Are you available for an online interview between 3:00 AM and 8:00 AM?
• Available to start on November 16?
• Are you a natural born Filipino Citizen?
• How much is your current salary package?
• How much is your expected salary package?
• Have you previously submitted an application to Medley PH?

Work Location: In person