Recruitment Support Associate

Responsibilities:

• Review candidate profiles and resumes to assess suitability for available opportunities.
• Source and match job openings through career pages, job boards, and other recruitment channels.
• Advise candidates on resume and profile improvements while aligning their qualifications with employer requirements.
• Coordinate interview schedules and assist with interview arrangements as needed.
• Ensure a consistent submission of qualified candidates to clients, supporting successful placements and recruitment goals.

Qualifications:

• Bachelor’s degree, or a high school diploma with 3+ years of professional experience.
• At least 2 years of contact center or customer care experience.
• Must have strong experience in Account Management.
• 1 year of tenure per employer within the past 2 years.
• 1 year of solid sales experience in a US RPO environment.
• 6+ months of experience in volume or seasonal recruitment (preferred).
• Strong communication and problem-solving skills with the ability to manage stakeholder needs and support successful placements.
• Clear, confident English communication with a neutral accent suitable for US-based clients and candidates.
• Ability to manage high-volume outbound calls, build rapport quickly, and maintain engaging conversations.
• Strong multitasking skills across calls, systems, and candidate/client records.
• Opportunity-focused mindset, with a demonstrated ability to identify growth opportunities while driving customer and client satisfaction.
• Adaptable and able to thrive in a fast-paced startup environment with evolving priorities.

Work Set-up:

• Monday – Friday | Night Shift (DST Dependent)

Benefits:

• Transportation Allowance
• Rice Allowance
• Leave Conversion Benefit
• Performance Reviews
• Government Mandated Benefits
• HMO + 2 Dependents (Effective Day 1)
• 10% Night Differential

Pay: Php30,000.00 - Php75,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• On-site parking
• Paid training
• Promotion to permanent employee

Application Question(s):

• How many years of contact center or customer care experience do you have?
• How many years of experience do you have in Account Management?
• How many years of sales experience do you have in a US RPO environment?
• How many years of experience do you have in volume or seasonal recruitment?
• How many years of experience do you have handling high-volume outbound calls?
• How many years of experience do you have working in a startup or fast-paced

environment?

• How would you rate your English communication skills on a scale of 1 to 10?
• Are you willing to work on‑site in BGC, Taguig from 11:00 PM to 8:00 AM (DST

dependent)?

• Are you available for an online interview between 3:00 AM and 8:00 AM?
• Available to start on November 16?
• How much is your current salary package?
• How much is your expected salary package?
• Are you a natural born Filipino Citizen?
• Have you previously submitted an application to Medley PH?

Work Location: In person