Recruitment Support

About Zibol

Zibol helps Australian recruitment agencies scale with pre-trained offshore talent. Our founders bring 40+ years of combined recruitment experience and have each built their own agencies, so we know what a modern recruitment desk actually needs.

Most VA companies place generalists who need months of hand-holding. We do it differently: every Zibol VA is recruitment-trained, KPI-managed and supported by our operations team from day one, so our clients' billings grow instead of stalling.

About the role

You will be the engine behind an accounting and finance recruitment desk: finding the right firms, starting conversations with decision-makers and booking qualified meetings for your recruiter. This is a Level 2 role, so you are expected to work independently, own a daily outreach KPI and speak the language of the accounting market.

Your targets are small-to-medium public practice firms, wealth management and financial planning businesses, and mortgage brokers. Your candidate pools range from accountants and senior accountants to tax, SMSF, paraplanning and client services specialists.

Key responsibilities

Business development and lead generation

• Build and maintain target lists of SME accounting firms, wealth management practices and mortgage brokers, excluding large corporates, government and competitor agencies
• Run structured LinkedIn and email outreach sequences to partners, practice managers, directors and finance leaders
• Qualify interest and book discovery meetings into the recruiter's calendar
• Track market signals (job ads, growth, new partners, office openings) and turn them into outreach opportunities

Candidate sourcing and market mapping

• Source and headhunt accounting and finance talent on LinkedIn, SEEK and job boards
• Map talent pools by specialisation: public practice, tax, SMSF, audit, corporate accounting, financial planning and paraplanning
• Conduct initial screening calls and prepare concise candidate summaries for the recruiter

CRM and database management

• Code candidates and clients accurately in the CRM using the client's categorisation structure
• Log every touchpoint, keep pipeline stages current and flag follow-ups
• Create new lists or categories where the existing structure doesn't fit, and document the change

Reporting and communication

• Submit daily and weekly activity reports against KPIs
• Escalate blockers or unclear instructions early to the recruiter and Zibol Operations
• Join team huddles and the weekly Zibol masterclass

Requirements

Must have

• 2+ years in recruitment, with at least 1 year recruiting or doing business development in accounting and finance
• Working knowledge of the accounting market: public practice vs corporate, tax, audit, SMSF, bookkeeping, financial planning and paraplanning roles
• Proven outbound experience: LinkedIn sourcing, cold messaging and booking meetings against a KPI
• Hands-on use of at least one recruitment CRM or ATS
• Excellent written and spoken English, confident speaking with business owners and partners
• Self-managed, organised and comfortable reporting against daily numbers
• Reliable home office setup and internet connection, with a backup

Nice to have

• Experience supporting Australian or New Zealand recruitment agencies
• Familiarity with Australian accounting terms and qualifications (CA ANZ, CPA, SMSF, registered tax agent)
• LinkedIn Recruiter or Sales Navigator experience
• Comfort using AI tools to research, personalise and speed up outreach
• Background in accounting, finance or business studies

Tools and systems

• Recruitment CRMs/ATS: JobAdder, Loxo, Bullhorn or similar
• LinkedIn (Recruiter, Sales Navigator), SEEK
• Google Workspace or Microsoft 365
• Slack, Zoom or Teams for daily communication
• Claude and other AI tools, used within Zibol's training guidelines