Red Tail Busser

Mission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality.  You are a part of our family; Welcome Home!

*This is a tipped position. All tips earned will be included on your paycheck.

SUMMARY:

Removes dinnerware from tables as necessary.  The Busser will assist the server in providing excellent customer service to the guests of the food outlets of the Coeur d’Alene Casino Resort Hotel.

RESPONSIBILITIES:

• Clear tables of plates, glasses, cups, and silverware.
• Assist the server in supplying beverages and food to the guests.
• Reset the table for the next guests.
• Stock shelves with clean cups and silverware.
• Decorate tables for special occasions with linens.
• Clean windows and wipe walls.
• Stock ice bins.
• Empty trash as needed.
• Sweep floors to keep clear of debris.
• Clean busing carts.
• Other projects and duties as assigned.

QUALIFICATIONS

Education/Experience:

• Must be 16 years of age or older.
• High school diploma or equivalent preferred.
• Ability to obtain a Coeur d’Alene tribal gaming license required.
• Six months previous food and beverage experience preferred.

Skills/Knowledge:

• Must be able to work well in a team environment.
• Excellent customer service skills required.
• Strong verbal communication skills preferred.
• Strong presentation and organization skills preferred.
• Must be able to follow detailed instructions precisely.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job is classified as a heavy strength category position.  A person in this position will exert 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.  While performing the duties of this job, the employee is frequently required to work in confined areas; perform repetitious activities; push; pull; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds and reach above shoulder height. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

This description has been designed to indicate the general nature and level of work performed by employees within this position.  The actual duties, responsibilities, and qualifications may vary based on assignment or group.

The CCRH practices Indian Preference in hiring in the following order: 1. Coeur d’Alene Tribal Members, 2. Spouses and/or children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.