Redhat Openshift Support

Requirements: Should be capable of handling day to day operation of Monitoring, Managing, Configuring and Administration of OpenShift Environment, familiar wih 3scale api integration with openshift cluster. Should have strong debugging skills and capable to understanding and analyzing the logs. Good Communication in English

Job Description:
Provide 24x7 operational support for OpenShift Container Platform (OCP),

Role Summary: Seeking a highly skilled OpenShift Engineer to ensure the mission-critical uptime and performance of OpenShift Container Platform (OCP).
The candidate shall be the primary contact for cluster health, responsible for proactive monitoring, complex incident resolution, and the advancement of CI/CD delivery models.
Key Responsibilities
Cluster Management & Performance Engineering:

Platform Uptime: Maintain high availability for all OpenShift clusters. Manage nodes, pods, persistent volumes, routes, and services with a focus on stability.

Proactive Monitoring: Instrument and maintain monitoring stacks (Prometheus, Grafana, ELK, DataDog) to detect anomalies before they impact end-users.

Incident Management: Lead troubleshooting for OCP API issues, network connectivity, storage subsystems, and resource contention. Perform detailed Root Cause Analysis (RCA).

CI/CD & Automation Excellence:

Pipeline Engineering: Architect and support CI/CD workflows, integrating Tekton and Jenkins seamlessly into the OCP ecosystem.

Automation: Eliminate operational toil by developing advanced automation scripts (Ansible, Bash, Python).

Deployment Lifecycle: Oversee write/configure Helm chart management and deployment configurations in partnership with development squads.

Lifecycle & Security:

Scaling & Upgrades: Execute version upgrades and patch management with a "minimal-to-zero downtime" mandate.

Security & Compliance: Coordinate with security teams to enforce OCP best practices, ensuring all clusters meet strict compliance standards.

DR & Business Continuity: Ensure robust backup, disaster recovery, and high-availability strategies are implemented and tested.

Required Qualifications

Expertise: Hands-on experience in managing enterprise-grade OpenShift (OCP) environments.

Automation: Advanced proficiency in one or any of Bash Shell, Ansible, Python scripting

CI/CD: Deep experience in pipeline orchestration using Tekton and Jenkins.

Observability: Ability to diagnose complex issues using Prometheus/Grafana or similar observability stacks.

Soft Skills: Proven ability to collaborate with developers, security teams, and product owners to onboard applications successfully.