Redress Therapeutic Caseworker

About Us
Relationships Australia NSW (RANSW) supports people through all forms of relationship distress, delivering timely, compassionate and expert care that strengthens wellbeing and connection across NSW. For more information about us, read our 2024-2025 Impact Report,  https://www.relationshipsnsw.org.au/about-us/annual-reports/

This opportunity is part of our Wattle Place team. Wattle Place is a place of understanding, support and hope for people who grew up in care, former state wards and orphans; Forgotten Australians; the Stolen Generations; people impacted by past Forced Adoption Practices and people impacted by the National Redress Scheme. 

Please visit www.wattleplace.org.au to learn more about the work we do.

What you’ll do:

You'll deliver high-quality, trauma-informed therapeutic casework to individuals impacted by complex childhood trauma. In addition, you'll:

• Provide trauma-informed therapeutic casework services for psychological well being for people who have experienced complex childhood trauma
• Support clients in accessing the National Redress Scheme, including preparing applications and managing expectations
• Actively support client understanding of the National Redress Scheme and manage expectations
• Review / prepare applications for National Redress Scheme, Victim Impact statements, responses to subpoenas
• Deliver services in person, over the phone, and online, often in collaboration with other services

The details:

• 12 months contract - 4 - 5 days available
• Base location Parramatta with flexibility to work from any of our RA centres in NSW in line with business needs
• Approx $51-56 per hour (depending on skills and experience) + 12% super, 17.5% leave loading and tax-free salary packaging up to $15,900. (Increase your take home pay! Calculate Your Savings at https://www.salary.com.au/calculate-your-savings)
• Extra annual leave days between Christmas and New Year
• Excellent professional development, regular clinical supervision

What you’ll bring:

• Formal graduate qualifications in Social Work, Psychology, or other relevant disciplines
• An ability to provide quality casework interventions that are person centered and individually tailored
• Postgraduate experience in psychological support, including assessment, engagement, and trauma-informed case planning
• Awareness of the history and long-term impacts affecting Forgotten Australians and Former Child Migrants in Australia and the long-term impacts for those who experienced complex trauma as children
• Counselling experience / skills with people who have experienced childhood trauma and additional vulnerabilities such as mental health distress or disability is desirable

Why work with us?

• Make a genuine difference to the lives of individuals, couples and families
• Be part of a supportive and dynamic team, work with people who truly care about what we achieve together
• Access a range of staff benefits, including flexible working options, additional leave days, the Employee Referral Reward program, and a Fitness Passport
• Increase your take-home pay through generous salary packaging options, including up to $15,900 per year for everyday expenses and $2,650 for entertainment (visit https://www.salary.com.au/calculate-your-savings to find out more)
• Work in an organisation committed to deepening our relationships with Aboriginal and Torres Strait Islander people. We have a Reconciliation Action Plan to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities
• We value inclusion and belonging. We're proud to be recognised as a Diversity Council Australia Inclusive Employer for 2025-2026. Our SWEET team (Staff Wellbeing, Engagement and Empowerment Team) brings together staff from across RANSW to champion diversity, wellbeing and workplace connection.

Next Steps
If you’re ready for your next challenge, apply online today as we will be interviewing shortly. Please note the deadline to apply is 29 September.

RANSW requires the preferred applicant to undertake a National Criminal History Record Check and a Working with Children Check before employment.