Referral Coordinator

Join a Team Where Your Experience is Valued

Our established gastroenterology practice is seeking an experienced Referral Coordinator to become an essential member of our team. We are looking for a detail-oriented, organized, and dependable professional who understands the importance of accurate referral management and timely patient care.

In this role, you will be responsible for processing and tracking patient referrals, coordinating with referring providers, obtaining necessary medical records, and ensuring referrals are complete and ready for scheduling. The ideal candidate is proactive, communicates effectively, and can manage multiple priorities in a fast-paced medical office environment.

Responsibilities

• Manage the referral process from initiation to completion, ensuring timely and accurate submission of referral requests.
• Verify patient insurance coverage, adhering to health insurance policies.
• Maintain comprehensive and organized medical records, including electronic health records (EHR) management and documentation of referrals.
• Communicate effectively with patients and providers to facilitate smooth coordination of care.
• Ensure compliance with HIPAA regulations and clinical confidentiality policies during all aspects of record handling and communication.
• Utilize medical terminology accurately when documenting referrals and related information in EMR/EHR systems.

Experience

• Previous experience in a medical office setting or healthcare environment is required, with familiarity in office operations.
• Strong knowledge of health insurance policies and managed care systems.
• Proficiency in Microsoft Office applications for documentation and communication purposes.
• Experience with electronic health records (EHR) or electronic medical records (EMR) management systems is essential.
• Demonstrated understanding of medical terminology.
• Excellent customer service skills with the ability to communicate clearly and empathetically with diverse patient populations.
• Knowledge of clinical confidentiality policies to ensure compliance with privacy standards such as HIPAA.

Join our team as a Referral Coordinator to play a crucial role in delivering seamless healthcare services while supporting operational excellence through meticulous coordination and communication. If you take pride in your work, enjoy helping patients navigate their care, and thrive in a collaborative team environment, we encourage you to apply.

Pay: $17.00 per hour

Expected hours: 40.0 per week

Work Location: In person