Referral Processing Assistant

About the Role

Lynn Community Health Center is looking for an organized and dependable Referral Processing Assistant to help keep patient referrals moving smoothly through the care process.

In this role, you'll help review referral requests, keep records up to date, follow up on missing information, and coordinate with the appropriate healthcare staff to ensure requests are handled efficiently. Your work will help reduce administrative delays and make it easier for patients to access the care they need.

What You'll Do

• Review incoming referral requests and check that required information is included.
• Enter and update referral details in the appropriate electronic systems.
• Track referral status and flag incomplete or delayed requests for follow-up.
• Maintain accurate records of referral activity, communications, and outstanding requests.
• Respond to routine administrative questions about referral status within the scope of the role.

What We're Looking For

• High school diploma or equivalent.
• Basic computer skills, including email, data entry, and online record systems.
• Ability to manage multiple requests, prioritize tasks, and meet deadlines.
• Professional handling of confidential information.
• A dependable approach to work and the ability to collaborate with a team remotely.

Preferred Qualifications

• Previous experience in a medical office, healthcare administration, referrals, scheduling, or records processing.
• Familiarity with electronic health records or referral management systems.
• Experience reviewing forms, maintaining databases, or following up on incomplete documentation.

Schedule

Schedule: Full-time, Monday–Friday, approximately 40 hours per week.

Work arrangement: Remote, subject to the employer's approved work policy and any applicable location requirements.

What Success Looks Like

You'll help ensure referral requests are documented accurately, missing information is followed up on promptly, and records are routed to the right people. Being organized, responsive, and careful with patient information will be important to your success.

If you're someone who enjoys administrative work, takes pride in accuracy, and wants to support the process that connects patients with healthcare services, we'd welcome your application.

Pay: Up to $29.45 per hour

Expected hours: No more than 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Work Location: Remote