Refrigeration Install Manager

The Refrigeration Manager is responsible for leading and developing Avanti’s refrigeration operation, including the team, scheduling, materials, fleet, installation quality, and project coordination. This role serves as Avanti’s internal refrigeration resource and builds the company’s ability to quote, coordinate, install, and support walk-in coolers, walk-in freezers, and custom refrigeration systems. The manager works across Avanti teams and with Kitchen King, manufacturers, and consultants to deliver successful projects and support business growth.

• Team leadership and development (20%): Lead and support a team; set expectations, coordinate assignments, coach team members, and identify staffing or hiring needs based on workload.
• Scheduling and project coordination (20%): Coordinate daily schedules, returns, project priorities, and resources; work with Avanti teams to support timely project completion.
• Installation quality and technical oversight (20%): Establish and maintain consistent standards for installation quality and fit and finish; provide technical guidance and help resolve complex refrigeration issues. Oversee field execution led by the Lead Installer.
• Refrigeration quoting and technical support (15%): Serve as an internal resource for refrigeration questions and help develop Avanti’s refrigeration quoting capabilities, including review of plans, specifications, and installation requirements.
• Materials, fleet, and equipment (10%): Manage company vehicles and ensure required materials, tools, phones, and other resources are available and maintained.
• Warranty and post-installation support (10%): Coordinate warranty work during the applicable Kitchen King warranty period and work with relevant teams and manufacturers to resolve issues.
• Manufacturer and consultant coordination (5%): Work with outside manufacturers and consultants to address engineering needs and support project execution.
• Directly lead and manage the refrigeration team, including coordination of work assignments and daily priorities.
• Oversee the Lead Installer and installation team’s field execution, quality, and adherence to established installation standards.
• Coordinate schedules, workload, staffing needs, materials, and fleet resources.
• Budget and financial responsibilities, if applicable, to be defined by management.

Required Skills And Abilities

• Strong working knowledge of commercial refrigeration systems, including walk-in coolers/freezers, rack systems, and related equipment.
• Ability to read and interpret blueprints, kitchen plans, work orders, schematics, and operation and maintenance manuals.
• Experience coordinating installation projects, field teams, schedules, and competing priorities.
• Strong leadership, coaching, organizational, and time-management skills.
• Effective verbal and written communication skills and ability to work collaboratively across departments.
• Critical-thinking and problem-solving skills, including the ability to multi-task and resolve technical and project issues.
• Ability to develop refrigeration quoting processes and support accurate evaluation of project requirements.
• Attention to detail and commitment to installation quality, customer service, and consistent field practices.
• Ability to work independently and coordinate with manufacturers, consultants, and internal stakeholders.
• Excellent customer service attitude.
• Current driver’s license with a clean driving record, as required for business travel and vehicle responsibilities.
• Ability to travel to project sites and work in the Irvine, CA office as needed.
• Flexible schedule - Occasional weekend work may be necessary; it is not normally expected.

Education/Experience

• Relevant experience in commercial refrigeration, refrigeration installation, or related foodservice equipment operations.
• Prior team leadership or project coordination experience preferred.
• Equivalent combination of technical training, education, and relevant work experience may be considered.