Refrigeration Lead Service Technician

About The Company

Uptime Industrial is a leading provider of full-service industrial and commercial equipment repair, upgrades, installation and relocation across North America. As a service provider, our mission is simple - to keep our clients’ businesses running – 24 hours a day, 7 days a week, 365 days a year.

Our recent growth and continued success stems not only from being highly trained experts in our craft, but also from our most important values: integrity and innovation. These values are a big part of who we are and how we work. We are committed to always doing the right thing for the job, for our customer and most importantly, for our people and each other. To learn more about Uptime Industrial and the core values that shape our company today, visit https://www.uptimeindustrial.com/about/.

About The Role

Reporting to the Operations Manager, Service, the Lead Service Technician, Refrigeration is responsible for high-quality technical work while leading a small team. Key duties include directing team efforts, managing customer communication, ensuring safety, maintaining vendor relationships, and resolving client issues through planned work, troubleshooting, and repairs.

Key responsibilities include, but are not limited to:

• Manage a team of two (2) qualified Refrigeration Technicians;
• Participate in the on-call rotation;
• Interpret and execute drawings, schematics, and blueprints of refrigeration systems and their component parts;
• Identify and recommend upgrades and services to customers as needed;
• Assemble and install refrigeration systems and components;
• Clean, repair, calibrate and adjust controllers and sensors;
• Complete daily equipment inspections, safety reports, and Field Level Hazard Assessments.

What You Bring

The ideal candidate is a Refrigeration Service Technician with proven experience leading a small team, while staying passionate about hands-on, technical work. You value working in a small team, are committed to meeting customer needs, and take pride in being part of a company that represents highly skilled trades. You are eager to be continuously challenged while working on different projects in different industries. You are always prepared to put your best foot forward no matter how many setbacks you may face. You can demonstrate the ability to exercise sound judgement and possesses a creative problem-solving mindset. You are someone who strives to meet customer needs in an innovative and safe manner. You are eager to work in a challenging team environment and to develop strong working relationships with all levels of the business.

Our Must Haves

• Red Seal Ticket in Refrigeration and Air Conditioning or equivalent;
• Gasfitter B Ticket;
• Experience using ammonia and/or freon based systems;
• Formal experience managing up to two (2) Technicians;
• Hold a valid Class 5 Driver’s License with a clean driver’s abstract;
• Committed to customer service and going the extra mile while servicing clients;
• Ability to think on your feet and utilize strong problem-solving capabilities;

Your Rewards

Our most important offering to anyone that joins the Uptime Industrial team is our culture of innovation, achievement, and ownership. We bring out the best in each other by constantly striving to be world class in all we do. These values are reflected in our Work, our Company, and our People.

At Uptime, we also offer a very competitive compensation structure that supplements your regular income with a robust benefits package:

• Wage: $72.23 per hour
• Medical and Dental Coverage: Our industry leading benefits package covers you and your dependents at no cost
• Friends and Family Program: Early and exclusive access to our newly released projects
• Professional Development and Education Support
• Registered Retirement Savings Plan: A plan that helps you save for your retirement with employer matching
• Company Vehicle

TSBC #LEL0203051