Refrigeration Service Manager

Refrigeration Service Manager

Dublin

€80,000 per annum

A specialist manufacturer and provider of advanced commercial refrigeration solutions, supporting customers across Ireland and international markets. The business designs, supplies, installs, and maintains technically complex refrigeration equipment, with a strong focus on equipment reliability, service quality, and continuous product improvement. This is a senior, hands-on position combining field engineering leadership with responsibility for developing the structure, planning, and commercial performance of the service function.

Key Responsibilities:

Lead complex installations, commissioning, fault diagnosis, and preventative maintenance across commercial refrigeration systems

Manage service budgets, resource planning, engineer scheduling, and operational performance across the service team

Introduce structured processes, KPIs, and service workflows to improve efficiency and consistency

Manage third-party service partners and distributors, ensuring agreed service standards are maintained

Act as the senior technical escalation point for customers and internal teams, including root-cause investigations and remote support

Develop technical training, service manuals, and standard operating procedures while feeding field data back into Engineering and Manufacturing teams

Package:

€80,000 per annum

Company vehicle

Pension scheme

International travel opportunities

Continuous technical development

Career progression opportunities

What You’ll Need:

Previous experience servicing and troubleshooting commercial or industrial refrigeration systems

F-Gas certification

Experience managing engineering resources, service schedules, budgets, or operational processes

Strong commercial awareness with the ability to manage service costs and operational budgets

Excellent organisational, leadership, and problem-solving skills

Full clean driving licence

Willingness to remain hands-on in the field while also managing the strategic and administrative responsibilities of the service function

Interested in hearing more? Call Peter Caulfield on 023 9285 2310 or Email [email protected]