Refrigeration Technician II

At our company, our mission starts with our people. Guided by our HEART values—Humility, Excellence, Accountability, Respect, and Trust—we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day.  As a Refrigeration Technician II, you’ll perform scheduled preventive maintenance and on-demand repairs for refrigeration equipment and associated systems in hospital or clinic facilities. You’ll help maintain a safe environment and reliable equipment operation while following departmental, hospital, and regulatory requirements. You’ll also coordinate projects and provide technical direction to refrigeration technicians and vendors.

Job Duties & Responsibilities

• Inspect, maintain, troubleshoot, and repair refrigeration equipment and associated systems to support a safe environment for patients, staff, and visitors
• Repair failed equipment according to established standards and within acceptable timeframes
• Notify appropriate leadership, departmental personnel, and Service Response Center Operators of equipment shutdowns
• Accurately document equipment problems, failures, and completed work in work orders
• Report major equipment failures and malfunctions to management
• Install and replace refrigeration equipment according to blueprints, specifications, diagrams, or other instructions
• Assist with, oversee, or inspect repairs and modifications performed by contractors
• Complete the Unit 200 Competency Checklist, including responses to fire alarms, Incident Management Team events, utility losses, and elevator emergencies, and effective communication with leadership
• Apply troubleshooting and problem-solving skills to refrigeration maintenance and repairs
• Demonstrate refrigeration knowledge and skills equivalent to those needed for certification from an appropriate vendor or refrigeration trade school
• Ensure work meets customer needs and applicable code requirements and supports a safe environment
• Keep rework due to negligence below 4%
• Maintain cooperative working relationships with internal and external customers and complete tasks effectively while minimizing disruption
• Meet hospital attendance and punctuality requirements, demonstrate respect for others, and maintain a positive attitude
• Follow the departmental dress code and maintain a professional appearance
• Communicate clearly and thoroughly with customers and coworkers and respond promptly to hospital communications
• Provide complete documentation required by management and authorities having jurisdiction, including work order documentation
• Follow the departmental communication plan to understand and respond appropriately to job performance requirements and employee expectations
• Plan, organize, and coordinate projects and provide technical direction to refrigeration technicians and vendors
• Manage inventory according to departmental inventory management and control requirements
• Define preventive maintenance requirements and processes for new equipment and monitor the effectiveness of existing procedures
• Maintain refrigeration equipment and procedure documentation manuals
• Coordinate work schedules with other departments and shops
• Demonstrate initiative, accept responsibility for decisions, remain open to new approaches, stay calm during crises, and willingly share knowledge
• Participate in required hospital and departmental training
• Perform other hospital duties within expectations established by management

Qualifications

• High school diploma or equivalent required
• 5 years of experience as a refrigeration service-related technician required
• Hospital experience preferred
• Experience and certification in other mechanical systems preferred

**EPA certification highly desired