Region Commercial Manager - West Java

Get to Know the Team

GrabFood's Region Commercial teams help Food and Mart merchants grow their businesses with us. We work with merchant partners on Campaigns, Ads, and lending solutions, alongside coordinating with merchant operations, marketing, and central teams.

Get to Know the Role

You will lead commercial performance for West Java. You will have team leads who lead daily field operations and manage most of the sales team. Your focus will be to align priorities across both teams, coordinate regional sales plans, facilitate OKR-setting discussions, and drive strategic projects with your team and central partners. You will report to the Territory Commercial Head overseeing these regions and represent your region in cross-region and cross-territory discussions. This is a field-based role with regular travel across the assigned region.

The Critical Tasks You Will Perform

• Lead regional commercial execution through the Food Sales Manager, Mart Sales Manager, and Partner Operations, coaching them and aligning priorities across their teams.
• Coordinate sales planning across Food and Mart, and facilitate OKR-setting discussions to establish clear goals and ownership
• Drive strategic projects with your team, coordinating plans and dependencies with central stakeholders.
• Represent your region in cross-region and cross-territory discussions, sharing learnings and aligning on joint priorities.
• Support merchant growth through Campaigns, Ads, and lending solutions, working with the relevant product and lending teams.
• Oversee region merchant acquisition and portfolio growth, supporting key relationships with top merchant partners and escalations
• Build sound sales operations that aligns with central initiatives, yet applicable to the region's local nuances and team needs
• Use approved AI tools to prepare account briefs, streamline workflows, and develop merchant engagement ideas and data-protection practices.