Regional Account Director

工作职责:

About the Role:We are seeking a strategic Regional Account Director to lead our facility management operations across the Asia Pacific region. In this pivotal role;you will be responsible for overseeing the delivery of high-quality;cost-effective;and compliant facility services for a diverse portfolio of corporate and commercial properties. You will drive operational excellence;enhance client satisfaction;and lead a high-performing team of facility managers and technical specialists.This role requires a strong blend of strategic vision;operational expertise;and leadership skills to navigate the complex regulatory;cultural;and logistical landscape of the APAC region.Key Responsibilities:

• Strategic Leadership & Operations Management:
• Develop and execute the regional facilities strategy aligned with business objectives and client expectations.
• Oversee day-to-day operations across multiple countries in APAC;ensuring consistent service delivery standards (SLAs/KPIs).
• Manage P&L responsibility for the regional portfolio;optimizing operational costs while maintaining service quality.
• Drive continuous improvement initiatives through lean management principles and digital transformation tools.
• Team Leadership & Development:
• Lead;mentor;and develop a multi-cultural team of Facility Managers;Technical Leads;and support staff across the region.
• Foster a culture of safety;accountability;and customer-centricity.
• Conduct performance reviews;identify talent gaps;and implement training programs to enhance team capabilities.
• Client Relationship & Stakeholder Management:
• Serve as the primary escalation point for key clients and stakeholders in the region.
• Build and maintain strong relationships with internal stakeholders;external vendors;and property owners.
• Conduct regular business reviews with clients to ensure alignment on goals;performance;and future needs.
• Compliance;Risk & Sustainability:
• Ensure full compliance with local health;safety;environmental (HSE);and regulatory requirements in all operating countries.
• Implement and monitor risk management protocols;including business continuity planning and emergency response procedures.
• Drive sustainability initiatives (ESG) to reduce carbon footprint and improve energy efficiency across the portfolio.
• Vendor & Contract Management:
• Oversee the procurement and management of third-party service providers (cleaning;security;maintenance;etc.).
• Negotiate contracts;monitor vendor performance;and ensure value for money.Qualifications & Requirements:
• Education: Bachelor’s degree in Engineering;Facility Management;Business Administration;or a related field. Master’s degree or MBA is preferred.
• Experience:
• Minimum 12-15 years of experience in Facilities Management;with at least 5-7 years in a senior leadership role covering the Asia Pacific region.
• Proven track record in managing large-scale;multi-site portfolios in corporate or commercial sectors.
• Technical Skills:
• Deep understanding of FM best practices;ISO standards (e.g.;ISO

41001);and HSE regulations.

• Proficiency in CAFM/CMMS systems (e.g.;Workday;ServiceNow;Archibus) and Microsoft Office Suite.
• Strong financial acumen with experience in budgeting;forecasting;and P&L management.
• Soft Skills:
• Exceptional leadership and people management skills with the ability to influence across cultures.
• Strong strategic thinking and problem-solving abilities.
• Excellent communication and negotiation skills in English (written and verbal); proficiency in Mandarin or other Asian languages is a plus.

任职条件:

Same as above