Regional Account Manager

Regional Account Manager

Territory-Based | Extensive Travel Required

Are you energized by building relationships, driving growth, and helping independent pharmacies thrive? We are seeking a Regional Account Manager for our Northeastern Region who enjoys working directly with customers, identifying opportunities, and delivering solutions that make a real business impact. This role is ideal for a motivated, customer-focused professional who excels in a fast-paced, relationship-driven environment.

What You’ll Do

As a Regional Account Manager, you will serve as a trusted advisor to Retail Independent Community and LTC Closed- Door Pharmacy within your assigned territory. You will be responsible for growing sales, strengthening relationships, and helping customers improve profitability through our services and solutions.

Key responsibilities include:

• Driving sales growth through new customer acquisition, customer retention, and expansion of existing accounts
• Building and maintaining strong, trust-based relationships with pharmacy customers
• Conducting regular customer visits, business reviews, and strategic discussions to address operational and industry challenges
• Serving as a subject matter expert on company services and offerings, tailoring solutions to meet each customer’s needs
• Collaborating closely with internal teams to resolve customer issues quickly and effectively
• Analyzing territory and customer sales trends, understanding competitive dynamics, and delivering results that meet or exceed company goals
• Managing daily communications (email, phone, text) while consistently representing the company in a positive, professional manner
• Ensuring compliance with all applicable laws, regulations, and company policies, including responsible expense management

Work Environment & Travel

• This role operates from a home office, personal vehicle, and customer retail pharmacy locations
• Extensive regional travel is required
• Periodic supervision and support are provided

What We’re Looking For

• Associate or Bachelor’s degree, or equivalent combination of education and experience
• Proven, expert-level customer service skills
• Strong communication, negotiation, and problem-solving abilities
• Excellent time management, organization, and analytical skills
• Ability to adapt quickly, manage competing priorities, and meet tight deadlines
• Confidence using phone, email, and technology tools to manage customer relationships
• A collaborative mindset with a strong sense of ownership and accountability

Physical Requirements

• Ability to sit for extended periods, drive frequently, and travel extensively
• Ability to use standard office equipment and technology
• Close visual acuity and sustained mental concentration for data analysis and customer engagement

Additional Requirements

• Valid driver’s license with a clean driving record
• No direct supervisory responsibilities

Why Join Us?

You’ll be part of a mission-driven organization that values relationships, collaboration, and continuous improvement. We offer the opportunity to make a meaningful impact with independent pharmacies while growing your own career in a supportive, results-oriented culture.

Experience

Preferred

• Independent Pharmacy Experience a plus
• 3 - 5 years: Customer Relationship Management

Behaviors

Preferred

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group

Motivations

Preferred

• Job Security: Inspired to perform well by the knowledge that your job is safe
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.