Regional Account Manager

Kinomatic is seeking a high-impact Regional Account Manager to lead surgeon onboarding, activation, and early-stage growth across new accounts.

This role sits at the center of our commercial engine owning the transition from signed surgeon to active user, ensuring practices are successfully onboarded, workflows are implemented, and initial patient cases are generated.

You will partner closely with Business Development and Client Experience to ensure every new account is set up for long-term success.

Responsibilities

• Own post-sale onboarding and activation of new surgeon accounts
• Lead onboarding sessions, workflow setup, and practice integration
• Drive time-to-first-case and early patient lead generation
• Partner with Business Development to support expansion and additional sales opportunities
• Identify upsell/cross-sell opportunities and execute within assigned accounts
• Ensure CRM accuracy, pipeline visibility, and onboarding progress tracking
• Collaborate with Client Experience to ensure seamless handoff post-activation
• Provide field feedback to Product, Marketing, and Ops on onboarding friction points

Education
Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent experience in sales strategy, revenue operations

Required Knowledge, Skills and Abilities

• Experience in sales, onboarding, or implementation within healthcare, SaaS, or medtech
• Strong ability to drive activation and adoption in early customer lifecycle
• Proven track record of closing or expanding accounts
• Ability to train and influence clinical and administrative stakeholders
• Strong communication, relationship-building, and objection-handling skills
• Comfortable operating in a fast-paced, high-growth environment

Preferred Qualifications

• Experience with orthopedic, surgical, or procedural specialties
• Background in startup or scaling commercial environments
• Familiarity with CRM systems (Salesforce preferred)

Kinomatic is an AI- and VR-driven orthopedic surgery planning and aftercare company dedicated to optimizing outcomes for knee and hip joint replacement patients. As the only end-to-end pre- and post-surgical partner purpose-built around the recovery phase, Kinomatic combines service-enabled technology with a concierge patient experience that wraps around the surgeon's workflow, and is building the AI-native platform that will power the future of surgical planning. For more information, visit www.kinomatic.com.  

Kinomatic is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.