Regional Administration Manager (RADM)

Job highlights

• Item Details Role Regional Administration Manager (RADM) Education BTech / MBA Preferred Background Facility Management / Administration Experience 10 12 Years Number of Positions 1+ Location Multicity Pan India . Desired Competencies Must-Have Skills
• Willingness to work extended hours when required .
• Experience in facility management and general administration . .

Role Details

Item Details Role Regional Administration Manager (RADM) Education B.Tech / MBA Preferred Background Facility Management / Administration Experience 10 12 Years Number of Positions 1+ Location Multicity Pan India

3. Desired Competencies Must-Have Skills

• Strong written and verbal communication

• Proficiency in regional/local language

• Basic knowledge of electrical equipment such as:

  • UPS
  • DG (Diesel Generator)

• Experience in facility management and general administration

• Prior team management experience

• Ability to work under pressure

• Willingness to work extended hours when required

• Willingness for extensive travel within region/zone

• Ready to work 6 days a week or as per team roster

• Understanding of building compliance and facility regulations

• Strong vendor management skills

• Ability to take ownership, responsibility, and accountability

• Good computer knowledge:

  • Microsoft Excel
  • Word
  • PowerPoint

Good-to-Have Skills

• Professional certifications in facility management or administration
• Knowledge of additional languages
• Strong analytical and logical thinking skills

4. Reporting Structure

• Reports to: Zonal Admin Head TCS iON
• Responsible for managing regional admin teams and exam venues

5. Key Responsibilities 5.1 Regional Administration Management

• Complete ownership of regional administrative operations
• Manage Admin team within the region
• Define Scope and KRAs for team members
• Coordinate with management to develop strategic programs and project goals

5.2 Exam Operations Management

• Manage end-to-end administrative activities on:

  • Exam days
  • Non-exam days

• Ensure zero administrative incidents during exams

• Coordinate team operations across exam venues

5.3 Reporting & Monitoring

• Monitor key project activities, plans, and progress

• Conduct regular calls and coordination meetings

• Publish performance dashboards to:

  • Zonal Admin Head
  • Senior management

5.4 Vendor & Contract Management

• Manage regional vendors

• Support zonal head in:

  • Finalizing vendor contracts
  • Vendor invoice approvals

• Handle contract management

5.5 Compliance & Governance

• Ensure legal compliance at all exam venues
• Maintain facility-related documentation
• Ensure SLA/SLC adherence at exam venues
• Monitor governance over ViDZ / LISP partners
• Conduct regular audits and closure of audit observations

5.6 Team & Talent Management

• Assist in recruitment of admin team members
• Conduct training and development
• Implement monitoring and control mechanisms for team operations

5.7 Venue Management

• Standardize administrative processes across exam venues
• Help shortlist new venues/partners based on defined parameters
• Perform surprise checks at exam centers
• Conduct facility audits

5.8 Risk & Crisis Management

• Develop and deploy Business Continuity Plans (BCP)
• Handle crisis situations during exams
• Ensure contingency planning

5.9 Additional Responsibilities

• Coordinate with manpower agencies
• Act as central SPOC for facility-related matters in the region
• Perform any additional responsibilities assigned by management

Role Summary