Goodpack

About the Role
The Contract Manager is responsible for the end-to-end administration and operational management of customer revenue contracts across the Americas region. The role ensures that approved commercial agreements, amendments, pricing and contract changes are accurately executed, maintained in SAP and other contract management systems, and communicated to relevant stakeholders.
Working closely with Sales, Customer Experience (CX), Finance, Operations and other business teams, the Contract Manager will maintain contract data integrity, support timely renewals and ensure effective contract governance throughout the contract lifecycle.
Key Responsibilities
<ul>
<li>Manage approved customer contracts from finalisation through execution, signature coordination, system activation, distribution and archiving.</li>
<li>Create, upload, maintain and verify contracts in SAP, Salesforce/Conga and other applicable contract management systems, ensuring contract information is complete and accurate.</li>
<li>Process approved contract amendments and operational changes, including quantities, SKUs, trade lanes, pricing, contract periods and other commercial parameters, and accurately update the relevant systems.</li>
<li>Administer annual rate adjustments, DTDA pricing changes, waivers, fixed fees and other approved contractual pricing updates and verify that changes are correctly reflected in SAP.</li>
<li>Perform post-upload validation and periodic reviews to ensure contract dates, pricing, quantities, trade lanes and other contractual data are accurately reflected in the system.</li>
<li>Monitor contract review and expiry dates and coordinate with Sales and relevant stakeholders on renewals, extensions, amendments and contract close-outs.</li>
<li>Prepare contract expiry and renewal trackers, coordinate monthly Contract Committee meetings, consolidate stakeholder updates, document decisions and follow up on agreed actions.</li>
<li>Maintain approved trade lanes, class-of-consignee information and other customer-specific contract configurations in SAP, including activation and termination of one-off trade lanes.</li>
<li>Maintain complete and accurate contract records, approval documentation and supporting correspondence in Salesforce/Conga, SharePoint and other designated repositories.</li>
<li>Investigate and resolve contract setup, upload, pricing and system discrepancies in collaboration with CX, Finance, Sales and SAP/system support teams.</li>
<li>Act as the operational point of contact for contract administration matters across Sales, CX, Finance and Operations and ensure stakeholders are informed of executed contracts and material changes.</li>
<li>Identify opportunities to improve contract administration processes, controls, system utilisation and reporting, and support contract-related reporting and audit requirements.</li>
</ul>
Requirements
<ul>
<li>Bachelor's degree in Business Administration, Supply Chain, Finance, Commercial Management or a related discipline.</li>
<li>Minimum 5 -8 years of experience in contract management, contract administration, commercial operations or a related role.</li>
<li>Hands-on experience managing customer or commercial contracts through their lifecycle.</li>
<li>Experience with SAP strongly preferred; experience with Salesforce, Conga or other Contract Lifecycle Management (CLM) systems is advantageous.</li>
<li>Strong understanding of contract administration, pricing structures, amendments, renewals and contract data management.</li>
<li>Strong Excel skills and ability to work with detailed pricing and contract data.</li>
<li>High attention to detail with strong analytical, organisational and problem-solving skills.</li>
<li>Ability to coordinate effectively across Sales, Customer Experience, Finance, Operations and other functions.</li>
<li>Strong written and verbal communication skills.</li>
<li>Ability to manage multiple contracts, deadlines and priorities in a fast-paced international environment.</li>
</ul>
POSITION TYPE &amp; SCHEDULE
<ul>
<li>Full‑time position (40 hours per week).</li>
<li>Hybrid work arrangement requiring
four days per week in the Houston office
.</li>
<li>Monday and Friday are mandatory in‑office days
for all Houston‑based office staff.</li>
</ul>
About Goodpack
Goodpack
is an innovator in developing safe and cost-efficient transportation and storage solutions for challenging payloads, including natural rubber, food and liquids and specialty industrial goods such as tires and automotive parts. We have a strong network of team members, operations and depots around the world, dedicated to simplifying our customers’ supply chain processes.
Our Business Promise
– Connecting Businesses Globally
We deliver value to our customers and partners through efficient supply chain solutions, our global network and fleets of intelligent returnable containers.
Our Employee Promise
We work closely together, in the spirit of the family-business at our origins. At the same time, supported by a strong and financially robust ownership structure, Goodpack offers meaningful exposure and broad opportunities to make an impact at the local, organizational, and global levels.
Being of a network company with global presence, you will be exposed to different parts of the organization and adjacent functions through collaboration, broader job scope, and job rotations. The fast-paced and dynamic culture accelerates on-the-job training and learning, and consequently professional growth. You have easy access to our leaders, you can avail of international mobility programs and leadership development paths. You become an integral part of the network, your views and opinions matter and your own teams and the surrounding teams support you. You are connected to the entire world and our strong human network is reflecting and supporting our Connecting Businesses Globally business promise.
We believe in the value of employability, the continuous process of acquiring experience, new knowledge through purposeful learning and skills that contribute to successful careers in the ever-changing Logistics and Supply Chain industry.
Who are we looking for?
We are always looking out for talents who have the required skills and the following traits:
Adaptable:
You believe that change is the only constant and you are resourceful in your attempts to find improvement opportunity within that change. You are not afraid to try new things
Collaborative:
You enjoy working with others and you are open to contribute knowledge, ideas and perspective. This is what makes our network strong and resilient
Self-directed:
You take initiative, drive it from the start till the end and take pride and accountability in the result of the initiative.
Curious
: You are hungry for knowledge, in your area of responsibility as well as beyond. You are determined to seek answers by asking the questions and you are willing to constantly learn.
Hands on:
You are comfortable in seeing the big picture and you are passionate about turning strategy into reality through practical means and delivering results.
Communicate proactively:
You are well-versed in verbal and written communication. You listen to others’ opinions and express your thoughts and ideas well.
Join us and be a part of Goodpack family!
“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”

Regional Contract Manager

Regional Contract Manager

This job is no longer available

Talents

Recruiters

About