Regional Development Manager (RDM) - Canada

Job Title: Regional Development Manager (RDM) - Canada

Competency: Distribution Channel Development

Manager: Director of Distribution Channel Development

HR Responsibility: None

FLSA Status: Exempt

Organizational context: Leads the ***‘***what and when’ of assigned Region. Regional team will consist of Area Sales Managers, Farm Management Service, Technical Support Service, a Milk Quality Specialist, and Channel Marketing who collaborate and work together in the region. Works closely with Support Service Management who lead the ‘who and how’ (HR responsibilities and ways of working) within the regional team, as well as the North America Sales Manager and Proposition Management to align with the ‘what/when’ for region success.

Summary:

The Regional Development Manager (RDM) is the relationship manager between Lely and the Lely Center and oversees the business planning, strategy, performance management and profitability of the Lely Center. The RDM leads assigned regional team members towards the ‘what and when’ of Premium Channel development to achieve regional targets and drive sales and adoption. The RDM ensures that different propositions are represented and communicated in an aligned way to the Lely Centers, safeguards an integrated proposition including consumables and spare parts, and secures the medium- and long-term development of the Premium Channel. Travel up to 45% domestically and/or internationally via car or plane.

Essential Functions and Responsibilities:

• Lead the ‘what and when’ activities of the regional team members to ensure LC’s achieve sales and service targets, increase adoption and market share, and meet budgeted KPI performance and business results.
• Responsible for an effective, efficient, and accountable teamwork environment by collaborating closely and regularly with Support Service Management and Marketing on the ‘who and how’ and aligns with Proposition Management and the North America Sales Manager on the ‘what and when’, including timely communication and execution of strategies and a unified commitment to achieve desired results.
• Bring one aligned story out of the different propositions toward the Lely Center’s which lead to a balanced Lely portfolio by keeping regular communication and collaboration with Proposition Managers.
• Oversee the development of business plans and strategies focused on improving growth in market share, dealers’ financial return, superior customer experience levels, and penetration using co-investment program to expedite growth. Meets with Lely Center regarding budget, 5-year plan and KPI’s.
• Execute the “review, plan, forecast” development model within the regional team by bringing the ‘what and when’
• Empower Lely Center Dealers to become more effective and competitive through assessment of current business processes, systems, and employee management by identifying opportunities and/or solutions towards improvement or optimization.
• Rationalizes time spend for special requests from Lely International and makes determination of ‘how and when’ to partner together for the purpose of business progress and overall impact.
• Maintain business relationship between manufacturer and Lely Center network including agreement renewal, enforcement, termination, and negotiations.

Qualifications:

To perform this job successfully, the individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience:

• Bachelor’s degree in agriculture or business management; MBA Preferred
• Minimum of 10 years’ related experience and/or training; or equivalent combination of education and experience
• Bilingual ability considered an asset (French/English)
• Advanced proficiency with Microsoft Office Suite, PC networking, Outlook, and Presentation Software

Key Skills and Abilities:

• Technical and market understanding with a solid commercial focus
• Extensive background in developing and executing business plans and strategies
• Passion and ability to connect with people, and build and maintain positive interpersonal relationships
• Inspires a OneLely Team culture with attributes to bridge team members across business teams or competencies
• Collaborative and solution-driven mindset with the ability to effectively and timely communicate, actively listen, and problem-solve with peer colleagues, management and other stakeholders
• An approachable spirit, positive, resourceful, and ambitious and eye for continuous improvement

Who we are: Vision, Mission, and Core Values

Our Vision: A sustainable, profitable, and enjoyable future in farming

Our Mission: We create innovative solutions that help our customers excel in sustainable milk production to feed the world.

Our Core Values: Values that guide us in how we behave in dealing with others. On the work floor among colleagues, interacting with our customers, at meetings with our business partners, or when dealing with the press; independent of place and time we show our values through our actions. To achieve our mission and vision, we are guided by 5 core values that serve as a compass for how we behave:

Innovation: We change traditions by continuously seeking new ideas for positive change

Passion: We love what we do and are passionate to support our customers

Progress: We grow because our people are motivated to improve and move forward

Respect: Our focus is the well-being of people, animals, and the environment

Honesty: Being truthful and fair is essential in our way of working

Equal Opportunity Employer:

Lely provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.