Regional Driver Operations Project Manager

Department: Market Operations & Supply

Location: Mexico

Description The Project Manager of the local team is the operational center of the region: responsible for the digital budget, A/B testing, funnel monitoring, project management, and marketing coordination in the local market. The role reports to the Regional Head and works closely with the horizontal Supply Efficiency team (standards, tools, frameworks) without duplicating its functions.

Key Responsibilities Project Management

• Own local projects within the supply strategy (Acquisition, Verification/Funnel, Fleet/Branding, Compliance, Service Quality, Retention/Loyalty) from scoping to delivery
• Prioritize the local backlog together with the Regional Head
• Manage timelines, risks, and cross-functional dependencies

Digital Budget & Acquisition

• Manage the local digital budget for driver acquisition
• Control DAC (Driver Acquisition Cost) and channel efficiency
• Launch and optimize advertising campaigns together with marketing

A/B Testing & Analytics

• Formulate hypotheses and set up A/B tests across the acquisition/retention funnel
• Analyze results and prepare data-driven recommendations
• Monitor key funnel metrics (registration → verification → active driver)

Marketing Coordination

• Liaise with local marketing contractors/team
• Align communication campaigns with product and operational priorities

Reporting & Standards

• Provide regular reporting to the Regional Head on key metrics (supply hours, active drivers, cancel rate, defect rate)
• Implement horizontal standards and tools developed by Supply Efficiency at the local level

Skills, Knowledge & Expertise

• 2-3+ years of experience as a Project/Product Manager, ideally in marketplaces, mobility, or e-commerce
• Strong analytical skills: SQL, dashboard usage, funnel metric interpretation
• Experience running A/B tests and working with hypotheses
• Experience managing a budget and evaluating acquisition channel efficiency
• Ability to work with cross-functional teams (marketing, analytics, verification, support)
• Structured thinking, autonomy, results orientation
• English proficiency sufficient for communication with the global team

Job Benefits

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.

Final benefits may vary depending on the location