Regional Employee Relations Manager

About the role

AMD's Human Resources team is seeking an Employee Relations Manager—an insightful, adaptable, and technically proficient individual. This crucial role involves direct interactions with employees, managers, and Country leaders, conducting complex investigations, managing performance-related cases, misconduct cases, providing strategic direction on ER matters to leaders, consulting managers on handling complex employee situations, and interpreting the employment laws of the country. This role is responsible for significantly enhancing HR systems and workflows, aligning with legal, industry, and best practices, supporting commitment to a diverse and inclusive workplace and impacting corporate culture and operational efficiency.

Key responsibilities

• Manage complex employee relations related investigations with limited supervision, honoring complete confidentiality, neutrality, complete fairness, and unbiasedness while exercising best workplace investigation practices
• Independently handle allegations of discrimination, harassment, retaliation, bullying, misconduct, bias, and other inappropriate behavior across regions including Southeast Asia locations—Singapore, Malaysia, Australia, and Japan
• Conduct robust investigations into employee complaints and allegations of misconduct in a timely, fair, and balanced way
• Identify and assess the scale and scope of alleged or confirmed conduct that is deemed inappropriate, impermissible, or unacceptable
• Partner with legal counsel as needed and follow thorough investigations through resolution
• Maintain accurate files, documentation, and follow-up
• Effectively handle employee relations issues and concerns, minimizing corporate risk and improving employee experience
• Communicate effectively with cross-functional partners in HR, Legal, HR Ops, TA, TR, Govt Relations and the business
• Articulate country local laws and provide guidance to the leadership team for any Labor compliance and law regulation changes
• Serve as SPOC to APJ Leadership for strategic ER advice, consult on difficult employee conversations, and support ER conflict resolution
• Partner and assist the Corporate Investigations team for conducting local employee investigations
• Work collaboratively on employee relations matters such as corrective actions including warnings or performance improvement plans
• Review policy and enhance them periodically, evaluating the risks and working with legal advisors to ensure compliance and understanding of legislation
• Proactively lead the delivery and deployment of new ER Practices and review/redefine existing ones
• Support all Labor compliance activities/audits and state laws
• Ensure continuous improvement by actively identifying gaps, proposing, and implementing changes and innovative solutions
• Develop metrics and leverage analytics to track progress of ER programs and create comprehensive review decks for Leadership team
• Build and maintain online repository of knowledge updates and best practices for easy access and retrieval
• Improve employee experience in all HR life cycle functions
• Participate in the development and delivery of management training programs designed to advance the employee relations skills of people managers
• Facilitate training to build employee relations skills among people managers
• Assist with ad-hoc employee relations and HR department projects
• Make suggestions to leaders and HR Business Partners on employee engagement, policy or process improvements based on trends and risks

About you

• Strong ER experience leading investigations and consulting on Southeast Asia Employee Relations Matters with vast knowledge across HR functions with a particular focus on employee relations including Conflict management, Harassments, Retaliation, Performance management, and Favoritism
• Strong knowledge on Labor laws and compliance across South East Asian Countries, Australia and Japan
• Exceptional communication skills, case documentation and report writing skills, executive leadership presentation and relationship development skills
• Ability to work through ambiguity, think creatively, be flexible and roll-up your sleeves
• Strong problem-solving skills and Analytical skills with ability to determine the root cause of issues with a growth mindset to constant learning and re-learning
• Demonstrated ability to assume sole and independent responsibility for projects
• Highly collaborative and able to work both within and across teams globally
• Experience in a high growth, fast paced matrix environment
• Professional, confident manner, poised and articulate demeanor
• Ability to work effectively with a wide array of personality types and all job levels
• Demonstrated history of exemplary ethics and integrity, including ability to handle and maintain confidential information
• Active commitment to the identification and appropriate resolution of all business issues, whether they are rooted in business problems or are pure compliance concerns
• Ability to exercise discretion related to sensitive employee matters
• A culture champion, promoting company values to drive decision making
• Bachelor's degree specialized in Human Resources or Employment Law degree
• Degree/Certification in Employment Acts, Industrial Relations, Counselling and Coaching
• Emotional Intelligence: Manages sensitive situations with professionalism, confidentiality, and empathy
• Analytical and Meticulous: Conducts precise investigations and translates complex data into actionable insights
• Strategically and Technically Savvy: Optimizes HR systems like ServiceNow, enhancing operational efficiency
• Initiative-taking Communicator: Maintains open communication, keeping stakeholders well-informed