Regional General Adjuster

🏢 Handle Complex Property Claims and Make an Impact Across New York! 🏠🚗
Location: Buffalo, NY 📍
Work Setup: Hybrid – Work From Home + Driving Role 🚗🏡

What We’re Looking For
📝 5+ years of property claims experience
🏢🏠 Experience handling both commercial and residential property claims
🔍 Strong investigation, negotiation, and claims management skills
⭐ New York Adjuster License preferred, but not required

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.

• Ability to mentor adjusters and co adjusting losses with other staff.

• Investigates claims and assisting other staff by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.

• Sets estimated loss values for clients.

• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.

• Communicates adjustment recommendations to appropriate parties after determining liability.

• Recommends litigation when appropriate.

• Presents evidence and serves as an expert witness at legal proceedings.

• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.

• Maintains professional and technical knowledge through continuing education.

• Makes sales calls to solicit new business.

• Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.

• Previous experience adjusting complex property or liability claims. General experience level in excess of 10 years handling claims or working within industry segment.

• Excellent knowledge of interpretation of insurance coverage, customs and practices.

• Good verbal and written communication skills.

• Excellent attention to detail.

• Strong analytical and mathematical ability.

• Strong organizational and interpersonal skills.

• Basic computer knowledge.

• Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete designated courses while in position in order to advance.

• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.

• Travel may be required during/outside of normal business hours when necessary.

#LI-JC3 #LI-Hybrid