Regional Head - Secured Collections

Role & responsibilities

Portfolio & Recovery Management

• Manage the regional secured collections portfolio for B3+ delinquent accounts across Home Loans, Loan Against Property (LAP), and other secured lending products.
• Drive recovery strategies for high-risk and chronic delinquent accounts.
• Monitor and control portfolio flow into NPA while maximizing recoveries from existing NPA accounts.
• Develop bucket-wise action plans and resolution strategies to improve collection efficiency and recovery rates.

NPA & Resolution Management

• Formulate and execute recovery strategies for NPA accounts.
• Drive settlements, restructuring recommendations, and recovery campaigns as per policy.
• Ensure timely action on high-value delinquent and stressed accounts.
• Track and review recovery pipelines to achieve regional recovery targets.

Legal & Enforcement Actions

• Oversee SARFAESI, DRT, arbitration, repossession, and auction-related activities.
• Coordinate with empaneled advocates, legal teams, and enforcement agencies for recovery actions.
• Ensure timely possession, asset disposal, and recovery proceedings for secured assets.
• Monitor legal recovery performance and turnaround timelines.
• Agency & Vendor Management

Preferred candidate profile

• 12-15 years of experience in Collections and Recovery within Banking/NBFC/Housing Finance.
• Minimum 5 years of leadership experience managing secured collections portfolios.
• Strong expertise in B3+, NPA management, legal recoveries, SARFAESI proceedings, repossession, and asset disposal.
• Proven experience handling secured asset portfolios and multi-location teams.