Regional Human Resources Manager

Job Responsibilities

• Manage the end-to-end manpower planning and staffing process for existing and new stores, ensuring workforce requirements are met efficiently for both Dubai and Sharjah regions.
• Oversee local and international recruitment activities, including candidate sourcing, screening, interviews, and final selection in compliance with UAE labor regulations.
• Coordinate with recruitment agencies, overseas partners, and local manpower supply companies to meet temporary and permanent staffing requirements.
• Ensure all recruitment processes comply with UAE Labour Law, MOHRE guidelines, and embassy regulations.
• Prepare and manage job orders, employment contracts, service agreements, and documentation related to hiring and staff deployment.
• Oversee visa processing, entry/exit formalities, MOFA attestations, medical tests, Emirates ID procedures, and mobilization of overseas employees.
• Coordinate with government authorities and external stakeholders including Embassies, Consulates, ICP, GDRFA, MOHRE, Tasheel, and Tawjeeh.
• Manage employee relations, addressing grievances, disciplinary cases, and workplace concerns while ensuring fair and consistent resolution.
• Ensure full compliance with company HR policies, UAE labor laws, visa regulations, and accommodation standards.
• Maintain accurate employee records, HR documentation, contracts, and personnel files, ensuring timely updates and proper filing.
• Review and approve HR administrative documents, including promotions, resignations, salary certificates, NOCs, IDTM approvals, and employment confirmations.
• Prepare and present HR reports, workforce analytics, and KPIs to management to support strategic decision-making.
• Monitor and control HR/PR department expenses, vendor bills, visa costs, and recruitment budgets, ensuring proper approvals and timely settlements.
• Coordinate staff accommodation, transportation, travel arrangements, and logistics for employees and overseas recruits.
• Manage employee welfare and engagement initiatives, including surveys, recognition programs, and retention activities to improve workplace culture.
• Handle employee medical insurance pending for approval, hospital cases, and emergency staff situations, ensuring timely approvals and support.
• Lead and supervise the HR, PRO, and administrative teams across regions, ensuring efficient service delivery and completion of government-related processes.
• Implement HR systems and digitalization initiatives in coordination with the Head Office IT/HR team to improve operational efficiency.
• Support succession planning, internal talent development, and leadership pipeline initiatives to strengthen organizational capability.
• Partner with senior management and operations teams to align HR strategies with business goals and ensure effective workforce management across all locations.

Formal prerequisites for the position (e.g. Training, Experience and Education etc.)

Educational Qualifications: MBA – Human Resource

Professional Experience: 5–10 years of progressive HR experience as HR Assistant Manager/ Sr. HR Executive.

Functional Knowledge: Strong knowledge of UAE Labour Law, MOHRE procedures, GDRFA/Immigration processes, and employment compliance.

Technical Knowledge: Proficiency in HR systems such as SAP, SuccessFactors, or similar HRMS platforms.

Key Skills and Competencies

• HR Operations Management
• Employee Relations & Communication
• Recruitment & Talent Acquisition
• Problem-Solving & Decision-Making
• Labour Law & Compliance Knowledge
• Multi-Tasking & Time Management
• Leadership & Team Support
• HR Analytics & Reporting
• Stakeholder & Cross-Functional Coordination