Regional Key Account Manager

Our client is an established international logistics and freight forwarding organization with a strong presence across Asia and key global trade lanes. The business manages a diverse portfolio of multinational customers and continues to expand its strategic account management capabilities across the Greater China region.

Responsibilities:

• Manage and grow a portfolio of regional and global key accounts across Hong Kong and China markets.
• Build strong relationships with customer stakeholders and act as the primary commercial contact for assigned accounts.
• Drive account growth through business development, cross-border opportunities, and new service offerings.
• Identify new business opportunities through market intelligence, customer insights, and existing networks.
• Monitor account performance and ensure revenue, volume, and profitability targets are achieved.
• Coordinate closely with pricing, product, and operational teams to support customer requirements and new trade lane development.
• Support RFQ, RFI, and tender activities in collaboration with regional and global stakeholders.
• Analyse customer trends, competitor activities, and market intelligence to support long-term account strategies.
• Conduct regular customer visits and lead strategic business reviews with key stakeholders.
• Prepare account plans, forecasts, presentations, and business development reports for management review.

Requirements:

• Proven experience in freight forwarding, NVOCC, or logistics solutions sales.
• Strong understanding of LCL (Less-than-Container Load) services; broader exposure to FCL and multimodal logistics is advantageous.
• Experience managing regional or global key accounts across Greater China markets.
• Exposure to both Hong Kong and Mainland China business environments, either through direct market coverage or cross-border account management responsibilities.
• Demonstrated success in customer development, commercial negotiation, and account growth.
• Experience supporting tenders, RFQs, and strategic customer proposals.
• Strong analytical and stakeholder management skills.
• Fluent in English, Mandarin, and Cantonese.
• Willingness to travel within the Greater China region when required.