Regional Logistic Coordinator (m/w/d)

The TIENS Group Co., Ltd. is a multinational conglomerate, integrating industrial capital, business capital and financial capital with its scope of business covering biotechnology, health management, hotel and tourism industry, education & training, e-commerce and finance investment, etc. With its business reaching over 224 countries, TIENS Group has set up branches in 119 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.

Tasks

• Support the Logistics Manager in coordinating end-to-end import and export operations, including customs clearance, shipping documentation, transport arrangements, and duties & taxes administration.
• Coordinate daily operations with third-party warehouses, freight forwarders, customs brokers, and transportation providers to ensure timely and accurate deliveries.
• Prepare, review, and maintain import/export documentation in compliance with international trade regulations and local legal requirements.
• Assist in coordinating freight bookings and maintaining effective relationships with logistics service providers to support cost-effective and efficient transportation.
• Monitor shipment status, proactively follow up on delivery schedules, and resolve logistics issues to minimize delays and operational disruptions.
• Coordinate inbound and outbound shipments to support inventory accuracy and warehouse operations.
• Work closely with Finance, Sales, Customer Service, and Operations teams to ensure smooth order fulfillment and timely issue resolution.
• Support the monitoring of logistics costs, freight charges, customs duties, taxes, returns, and related expenses, and assist in preparing regular logistics reports and KPI analyses.
• Coordinate with regional and local teams to ensure efficient cross-border logistics operations and compliance with company policies and legal requirements.
• Support the implementation of logistics improvement projects, process optimization initiatives, and regional supply chain activities.
• Maintain accurate logistics records and documentation to ensure audit readiness and regulatory compliance.
• Perform other logistics and supply chain coordination tasks as assigned by the Logistics Manager.

Requirements

• Degree in Logistics, Supply Chain Management, International Trade, or related field.
• 3-5 years of hands-on experience in import/export operations, preferably in an international company.Experience with 3PL/4PL warehousing models and warehouse management systems (WMS).
• Experience with B2C deliveries, courier operations, and system/API integrations.
• Proven experience in operations and system improvement, and new solution implementation.
• Solid knowledge of customs procedures, Incoterms, and international shipping practices.
• Strong negotiation, communication, and problem-solving skills.
• Proficiency in MS Office and ERP/logistics systems.
• Fluent Polish and good command of English required; German is an advantage.

Benefits

• Opportunity to scale a unique S2B2C model across Europe
• Career path into regional leadership or global digital strategy roles
• Warm and international culture based on respect, collaboration and giving your ideas a spotlight!
• Interactive activities: team-building, company parties and events