Regional operation manager

Hi,

We are looking for Electronic and Furniture Retail exp candidates for Regional operation manager/Business manager for DR Congo.

Experience in International Sourcing, Vendor Development, Supplier Negotiation, and Brand Tie-ups will be an added advantage. Candidates with experience in brands/formats such as IKEA, Hometown, Durian, Reliance Digital, Croma, Vijay Sales, Samsung, LG, Hisense, Haier, or similar companies will be preferred.

Salary on offer will be USD 1500- 2000 per month (fully tax free, depend on current salary) plus shared accommodation, food, transportation, medicals,visa, tickets, performance bonus with 30 days paid leave after 2 years.

Role & responsibilities

Business Manager Furniture & Electronics,Digital

Location: Lubumbashi, DRC
Business Unit: Digital Showrooms
Reporting To: Senior Management

Role Summary

Digital is looking for a strong Business Manager Furniture & Electronics to manage and grow its showroom business in Katanga region. ELS has already opened 3 showrooms 1 in Lubumbashi and 2 in Kolwezi.

The ideal candidate should have strong experience in organized retail, especially in furniture, consumer electronics, home appliances, or home lifestyle retail formats. He should be capable of managing showroom operations, improving sales, developing product categories, leading teams, and helping ELS source low-cost, high-quality furniture and electronic brands from markets such as China, Tanzania, South Africa, India, and other sourcing hubs.

Key Responsibilities

• Manage daily operations of Digital showroom in Lubumbashi and support Kolwezi showrooms.
• Drive sales growth in furniture, electronics, appliances, and home lifestyle categories.
• Improve showroom display, customer experience, product availability, and team productivity.
• Develop the right product range for furniture, electronics, appliances, and related categories.
• Identify and connect with international suppliers, brands, factories, and trading partners.
• Support sourcing of affordable and quality furniture brands from China, Tanzania, South Africa, India, etc.
• Work with major electronics brands and distributors for better range, pricing, display, and promotions.
• Track market trends, competitor pricing, customer preferences, and fast-moving products.
• Manage inventory, reduce slow-moving stock, and ensure proper stock replenishment.
• Train and guide showroom teams on product knowledge, customer handling, upselling, and sales discipline.
• Develop B2B opportunities with hotels, offices, institutions, and bulk buyers.
• Achieve monthly sales, margin, inventory, and customer service targets.

Required Candidate Profile

• Graduate / MBA preferred.
• 8 to 12 years of experience in organized retail.
• Strong background in furniture, electronics, home appliances, or lifestyle retail.
• Experience with brands or formats like IKEA, Hometown, Durian, Reliance Digital, Croma, Vijay Sales, Samsung, LG, Hisense, Haier, or similar companies will be preferred.
• Experience in international sourcing, vendor development, or brand tie-ups will be an added advantage.
• Africa experience is preferred but not mandatory.

Key Skills

• Furniture and electronics retail knowledge
• Showroom operations
• Category management
• International sourcing
• Vendor negotiation
• Sales and margin management
• Team leadership
• Inventory control
• Customer service
• Visual merchandising
• B2B business development

Key Performance Indicators

• Monthly sales achievement
• Category-wise growth
• Gross margin improvement
• Inventory ageing reduction
• New supplier and brand development