Regional Operations Manager

Mazergroup is a family of machinery dealerships offering agricultural, construction, and commercial turf equipment, sales, parts, and service. With eighteen locations across Manitoba and Southern Saskatchewan, we are ideally positioned to serve our customers throughout our territory.

WHY CHOOSE MAZERGROUP?

Because at Mazergroup, we treat you like family. Our competitive total compensation plan is designed to recognize your hard work and dedication while supporting your financial security, health, and personal growth. Here's what being part of our family means:

• Employee Discounts You'll Love: Enjoy parts at cost plus 10% on top brands like NAPA, Toro, Honda, and Husqvarna!
• Opportunities to Grow: We invest in you with paid training and development.
• Planning for Your Future: Benefit from our RRSP matching program.
• Comprehensive Health Coverage: Access extended health, dental, and vision benefits, with an optional Health Care Spending Account. Virtual access to Teladoc Health, for your physical and mental health needs.
• Support When You Need It: Our Employee and Family Assistance Program (EFAP) is here for your well-being, whenever you need it.
• Bring Your Friends Along: Earn rewards through our referral bonus program when you help grow the Mazergroup family!

WHAT YOU'LL DO

Join our leadership team as a Regional Operations Manager, where you'll provide strategic leadership and operational direction for our Parts and Service teams. You'll work closely with dealership leaders to drive profitability, operational excellence, customer satisfaction, and team development across multiple locations.

No two days are the same, but here's what you can expect:

• Lead and support Parts and Service teams across your region
• Establish operational goals, expectations, and performance standards
• Develop and execute annual business, sales, and capital plans
• Monitor financial performance, KPIs, and dealership benchmarks
• Collaborate with leaders to identify opportunities for growth and profitability
• Develop pricing and inventory strategies to support business objectives
• Champion exceptional customer service and continuous improvement initiatives
• Foster strong communication and teamwork across departments and locations
• Support recruitment, onboarding, training, and leadership development
• Provide coaching, feedback, and performance management for departmental leaders
• Partner with People & Culture on employee relations and workforce planning
• Promote and maintain a strong culture of workplace safety
• Present results, progress, and strategic plans to senior leadership and executive teams

WHAT WILL YOU BRING TO US?

• Minimum 5 years of leadership experience in a senior operational management role
• Post-secondary education in Business Administration, Management, or a related field is preferred
• Strong financial acumen with the ability to analyze and interpret financial results
• Proven experience leading multiple teams and departments
• Strong strategic planning and business development skills
• Excellent communication, leadership, and organizational abilities
• Experience developing and achieving operational and financial objectives
• Advanced proficiency with Microsoft 365, including Excel
• Ability to build relationships with employees, suppliers, and industry partners
• Availability and willingness to travel regularly
• Valid class 5 driver's license is required
• Commitment to safety, accountability, and continuous improvement

Please note: This position will be based out of our Winnipeg, MB location and will require regular travel throughout Manitoba and Saskatchewan

READY TO APPLY?
We'll keep this posting open until the right person is found.

We thank all applicants for their interest — only candidates selected to move forward will be contacted.

Mazergroup is committed to supporting a diverse and inclusive workforce. If you have a question about accessible employment at Mazergroup, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at [email protected] or phone (204) 728-224