Regional Performance Analyst

工作职责:

Role And Responsibilities MAIN ROLE

As Performance Lead responsible for overall Operational Excellence;KPI/performance management;and securing quality processes. Performance manager has responsibility for performance management and alignment to Business Intelligence (BI) and Analytics function;as well as the account technology driving consistency and alignment to vertical-wide initiatives and account specific requirements. This role touches many aspects of account service delivery;and the client relationship and is critical to the success of the shared service model and the account.

Major Responsibilities Performance Management & Business Intelligence

• Translate client business objectives into an information management and business intelligence strategy for each service line which is integrated and consistent at the account management level.
• Contribute to data management and interpretation skills in the team for the account and the model.
• Understanding of contract key performance indicator and reporting requirements and client expectations.
• Work independently within responsibilities assigned.
• Develop strong working relationships with team leaders and peers to enable growth and flexibility of service to the client and team.
• Promote and enable the import and export of best practices to and from JLL and link the account to emerging practices in the model;the industry;and the BI/data fields.
• Devise and promote creative data visualization.
• Support of current account programs and innovating thinking in positive ways ensuring the account continues to align with the overall team;account;and client goals.

Leadership

• Help to identify savings and improvement opportunities;or problems requiring innovative solutions.
• Regular reporting and updates to clients and colleagues;ensuring full understanding of progress;direction and always expected results.
• Promote success powerfully;such that our team;vertical and clients recognize the value of your work.

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Qualifications

• Bachelor’s degree or equivalent work experience.
• Excellent communication and presentation skills (verbal and written)
• Strong analytical skills with a track record of identifying potential issues pro-actively and formulating solutions and contingency plans.
• Process Management experience or demonstrated skills –Results driven – the ability to analyze;act;and implement to ensure we achieve desired results.
• Strong leadership;organizational and execution skills
• Client relationship management. Must be highly credible in front of senior executive-level client personnel. Represents ideas effectively with strong persuading and influencing skills;and powerfully communicates the value of our successes.
• Experience of extrapolating and visualizing data to derive actionable intelligence.
• Advanced user of Microsoft Office 2010 or later (Excel;Word;PowerPoint).

REPORTING TO

Regional Account director

任职条件:

Same as above