Regional Sales Lead Manager

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Job Description:

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Regional Sales Lead Manager (West and LATAM)

Marken – A UPS Healthcare Company Reports to: VP of Sales, Americas

The Regional Sales Lead Manager (West & LATAM) is responsible for driving commercial performance across the Western U.S. and Latin America regions for the Marken and MNX service portfolios. This role oversees the performance of Account Executives (AEs), ensuring revenue achievement, opportunity pipeline health, and year‑over‑year growth within assigned accounts. The Regional Sales Lead acts as a strategic connector between Sales, Operations, UPS Healthcare, and cross‑functional partners to deliver integrated, customer‑centric solutions.

Key Responsibilities:

Sales Leadership & Performance Management

• Account Executive Oversight — Lead, coach, and develop AEs to ensure attainment of revenue goals, opportunity creation targets, and account growth strategies.
• Onboarding & Training — Provide guidance on onboarding new AEs, reinforcing Marken’s commercial methodology, value proposition, and service line capabilities.
• Pipeline Governance — Ensure disciplined pipeline management, accurate forecasting, and revenue conversion.
• Performance Reviews — Conduct regular business reviews with AEs to evaluate performance, identify gaps, and implement corrective actions.

Cross‑Functional Collaboration:

• Operational Alignment — Partner with operational leaders across Marken and MNX service lines to ensure solution feasibility, service excellence, and customer satisfaction.
• UPS Healthcare Integration — Liaise with UPS Healthcare Business Development and cross‑functional peers to drive “ONE UPS” solutioning and maximize enterprise‑wide value for customers.
• Commercial Analytics — Work closely with the Commercial Analyst and Pricing teams to support weekly forecasting, pricing strategy, and data‑driven decision‑making.

Strategic Growth & Market Development:

• Regional Strategy Execution — Support and execute regional growth strategies aligned with Marken’s global commercial objectives.
• Customer Engagement — Support AEs in high‑value customer engagements, executive‑level presentations, and strategic account planning.
• Competitive Intelligence — Monitor market trends, competitor activity, and customer needs to inform strategy and positioning.

Leadership Behaviors:

• Culture Champion — Model UPS values, foster collaboration, and promote a high‑performance, customer and patient‑centric culture.
• Change Leadership — Support organizational transformation initiatives, new product launches, and process improvements across the Americas region.

Qualifications:

• 7+ years of experience in sales, business development, or commercial leadership within logistics, life sciences, healthcare, or related industries.
• Proven track record of leading sales teams to exceed revenue and pipeline targets.
• Strong understanding of supply chain, clinical logistics, or healthcare distribution preferred.
• Strong understanding of clinical trials and clinical development.
• Excellent communication, analytical, and strategic planning skills.
• Bilingual (English/Spanish or Portuguese) preferred for LATAM oversight.
• Ability to travel regionally and internationally as needed.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.