Regional Technical Manager

Our client is a reputable MNC in Beverage Equipment

Position: Regional Technical Manager

Based: Japan/South Korea

Education: Engineering discipline education or relative industry experience

Experience: 6+ yrs. Preference in food and beverage industry or related industry

Job Description:

Key Areas of Activity :

Reporting to the Regional VP, you will be responsible for leading and managing engineered solutions and applications, technical pre and after-sales services, training, and leading a team of service partners to support our growth initiatives in Japan and South Korea.

Key Responsibilities in Detail:

1. Provide application solutions and on site project management support for the commercial team. Support development roadmap solutions for key accounts and implementation into market.
2. Lead and develop the service capability and network of accredited service providers – organise an effective structure and build competencies of a large service provider network through training, documentation and performance management programs.
3. Prepare and carry out detailed technical training sessions on customer premises as required
4. Co-ordinate after-market processes with engineering, quality and commercial team, to strengthen our value proposition – including warranty, quality, continuous improvement and monthly reporting.
5. Become the “Go To” solutions expert in a number of fields in hot/ cold/ frozen dispensed beverage systems, certification and train and mentor other team members in these areas.
6. Development and implementation of warranty and quality processes to support service networks and ongoing brand management.
7. Weekly / Monthly reporting requirements.

Key Requirements:

1. University Degree or equivalent industry knowledge (preferably in Engineering or related fields)
2. 6+ year professional work experience in food and beverage industry or related industry (preferable MNCs)
3. Excellent interpersonal and communication skills – Good English speaking & writing skills and a second language is an advantage.
4. Ability to liaise with professionals and customers at a high level with good interpersonal skills
5. Proven Leadership and ability to manage nationwide service teams.
6. Long term systematic program management skills.
7. Strong customer and commercial orientation
8. Preparation of publishable technical documentation as required
9. Motivated and determined to advance career prospects.
10. Requirement for regional travel approx. 60-70% of the time.
11. Self-starter and able to deliver through team work.